Editor saves as a '.2020' file extension

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MJN
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Posts: 98
Joined: Wed Aug 31, 2016 12:09 pm

Editor saves as a '.2020' file extension

Post by MJN »

Hey,

A colleague of mine has run to an issue while saving a document. If he use the date as part of the filename (in our part of the world the year is last!), the Editor reads it as a '.2020 file'.

Eg. 'Completed drawings 08.06'.2020.

If the document is saved one more time, it returns the .pdf -fileextension, so to continue the example, it would now read as
'Completed drawings 08.06.2020'.pdf

No one else can access the drawings when saved as a '.2020' -file and no one else can replicate the issue...

I've attached a dump of the file explorer showing both the versions of a file with said problem:
MicrosoftTeams-image.png
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Tracker Supp-Stefan
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Re: Editor saves as a '.2020' file extension

Post by Tracker Supp-Stefan »

Hello MJN,

I believe this was an issue with an older build - please try updating to build 339, and if the problem still persists, please check if there is an
Computer\HKEY_CLASSES_ROOT\.2020 entry in the registry on the affected machine and try to remove it.

Kind regards,
Stefan
MJN
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Posts: 98
Joined: Wed Aug 31, 2016 12:09 pm

Re: Editor saves as a '.2020' file extension

Post by MJN »

Oh, forgot to report back :roll:

We had internal IT take a looksee and it was indeed something to do with the registry -so problem solved!
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Dimitar - Tracker Supp
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Editor saves as a '.2020' file extension

Post by Dimitar - Tracker Supp »

:)
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