a bug report in Editor 7.x and 8.x

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lanmanck
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a bug report in Editor 7.x and 8.x

Post by lanmanck »

Hi ,all:

After some time, the font is displayed incorrectly.
good.png
bad.png
Desktop.zip
(958.69 KiB) Downloaded 42 times
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Tracker Supp-Stefan
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Re: a bug report in Editor 7.x and 8.x

Post by Tracker Supp-Stefan »

Hello lanmanck,

Thanks for your post.
I can not reproduce this error here at my end, so can you please tell us which build of the Editor are you using? If you are not at the current latest (336) - please update.
Also - does this happen on the same machine? Or is e.g. the file showing OK on one machine, and wrong on another?

Kind regards,
Stefan
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TrackerSupp-Daniel
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Re: a bug report in Editor 7.x and 8.x

Post by TrackerSupp-Daniel »

Hi,

As a followup to what Stefan asked, Can you please email us via <support@pdf-xchange.com> with a link to this thread and your current license key?

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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lanmanck
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Posts: 3
Joined: Thu Apr 15, 2010 3:46 am

Re: a bug report in Editor 7.x and 8.x

Post by lanmanck »

Sorry I just have a trial SN.
here is another pdf file you may check out. And I provided gif to show how it happened.
ac6-ok.gif
stm32f070数据手册.pdf
(1.52 MiB) Downloaded 53 times
System is Windows 10,1903,18362.10024
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Tracker Supp-Stefan
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Re: a bug report in Editor 7.x and 8.x

Post by Tracker Supp-Stefan »

Hello lanmanck,

Thanks for the follow up! I have sent you an e-mail, so can you please check and reply to that one please?

Kind regards,
Stefan
lanmanck
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Posts: 3
Joined: Thu Apr 15, 2010 3:46 am

Re: a bug report in Editor 7.x and 8.x

Post by lanmanck »

in 9.0 seems the bug has been fixed, would you tell us how it happened?
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Tracker Supp-Stefan
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Re: a bug report in Editor 7.x and 8.x

Post by Tracker Supp-Stefan »

Hello lanmanck,

I am not a developer myself, so not 100% sure how this bug appeared, but happy to hear that the latest version seems to be solving this for you!

Kind regards,
Stefan
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