Hi ,all:
After some time, the font is displayed incorrectly.
a bug report in Editor 7.x and 8.x
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Re: a bug report in Editor 7.x and 8.x
Hello lanmanck,
Thanks for your post.
I can not reproduce this error here at my end, so can you please tell us which build of the Editor are you using? If you are not at the current latest (336) - please update.
Also - does this happen on the same machine? Or is e.g. the file showing OK on one machine, and wrong on another?
Kind regards,
Stefan
Thanks for your post.
I can not reproduce this error here at my end, so can you please tell us which build of the Editor are you using? If you are not at the current latest (336) - please update.
Also - does this happen on the same machine? Or is e.g. the file showing OK on one machine, and wrong on another?
Kind regards,
Stefan
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Re: a bug report in Editor 7.x and 8.x
Hi,
As a followup to what Stefan asked, Can you please email us via <support@pdf-xchange.com> with a link to this thread and your current license key?
Kind regards,
As a followup to what Stefan asked, Can you please email us via <support@pdf-xchange.com> with a link to this thread and your current license key?
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: a bug report in Editor 7.x and 8.x
Sorry I just have a trial SN.
here is another pdf file you may check out. And I provided gif to show how it happened.
System is Windows 10,1903,18362.10024
here is another pdf file you may check out. And I provided gif to show how it happened.
System is Windows 10,1903,18362.10024
- Tracker Supp-Stefan
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- Joined: Mon Jan 12, 2009 8:07 am
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Re: a bug report in Editor 7.x and 8.x
Hello lanmanck,
Thanks for the follow up! I have sent you an e-mail, so can you please check and reply to that one please?
Kind regards,
Stefan
Thanks for the follow up! I have sent you an e-mail, so can you please check and reply to that one please?
Kind regards,
Stefan
Re: a bug report in Editor 7.x and 8.x
in 9.0 seems the bug has been fixed, would you tell us how it happened?
- Tracker Supp-Stefan
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Re: a bug report in Editor 7.x and 8.x
Hello lanmanck,
I am not a developer myself, so not 100% sure how this bug appeared, but happy to hear that the latest version seems to be solving this for you!
Kind regards,
Stefan
I am not a developer myself, so not 100% sure how this bug appeared, but happy to hear that the latest version seems to be solving this for you!
Kind regards,
Stefan