Editor is hugely massively slowing down my computer

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
vada
User
Posts: 32
Joined: Sun Mar 29, 2015 2:16 am

Editor is hugely massively slowing down my computer

Post by vada »

I just discovered that PDF Xchange Editor/Viewer have more or less broken my computer. A while ago everything started running outrageously slow and I just now discovered, through trial and error, the cause is PDF Xchange: when I uninstall it, everything's back to normal and running fast. When I reinstall it, everything runs much, much, much slower. The difference is extreme. For example in my file manager, it takes 1 or 2 seconds (maybe less) to open any given folder when PDF Xchange is not installed and anywhere from 5 to 45 seconds with it installed, during which time the file manager is frozen. Other programs are similarly slowed down.

Clearly this is unacceptable. Are Editor/Viewer running in the background and if so how do I make them stop? This all happens regardless of whether I have any pdfs open.

Win 7 Pro 64 bit
i5 2.60 Ghz
6 GB RAM
1 TB hard drive
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Editor is hugely massively slowing down my computer

Post by Will - Tracker Supp »

Hi Vada,

Thanks for the post - Can you please advise on the specific version and build you're using?

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Post Reply