Borderless printer margins
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Borderless printer margins
Ahoi.
When I set my Epson 3880 to borderless printing then Editor does not properly identify the new printer margins (slight enlargement by driver) or virtual paper size (no enlargement of content, but of paper size). Photoshop does it correctly, so the driver is reporting thing, but Editor does not use the information.
When I set my Epson 3880 to borderless printing then Editor does not properly identify the new printer margins (slight enlargement by driver) or virtual paper size (no enlargement of content, but of paper size). Photoshop does it correctly, so the driver is reporting thing, but Editor does not use the information.
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Re: Borderless printer margins
I checked Acrobat Reader and it is properly reading the print driver's changed paper margin/size information when borderless printing is enabled in the driver.
- TrackerSupp-Daniel
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Re: Borderless printer margins
Hello Timur,
Could I ask you to send us screenshots of the print preview in the Editor, and you current settings in both the Editor, and your Epson printer drivers?
Thank you!
Could I ask you to send us screenshots of the print preview in the Editor, and you current settings in both the Editor, and your Epson printer drivers?
Thank you!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Re: Borderless printer margins
Printing borderless with the "keep size" option that increases virtual paper size instead of stretching the print. "Randlos" means borderless.
Not only does Editor not increase virtual paper size, but it also claims that there are still the same borders as if borderless printing was not active. The same happens when the driver's stretch option is used instead of "keep size".
Not only does Editor not increase virtual paper size, but it also claims that there are still the same borders as if borderless printing was not active. The same happens when the driver's stretch option is used instead of "keep size".
- TrackerSupp-Daniel
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Re: Borderless printer margins
Hello Timur,
Can you please send us a screenshot of what settings you have selected in our print dialog? both the default settings, and the advanced settings hiding under "more..."?
Please also send us a copy of this document for investigation.
Kind regards,
Can you please send us a screenshot of what settings you have selected in our print dialog? both the default settings, and the advanced settings hiding under "more..."?
Please also send us a copy of this document for investigation.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Borderless printer margins
The document does not matter, here is a screenshot of Editor's print settings using a new blank document in A4.
- TrackerSupp-Daniel
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Re: Borderless printer margins
Hi Timur,
Thank you for the clarification there. Could I ask you to send us a link to the latest printer drivers for your printer, so that we can emulate this and look into the issue.
I cannot say for certain that it is something we will be able to address, but the Dev team is interested in taking a look to see.
Kind regards,
Thank you for the clarification there. Could I ask you to send us a link to the latest printer drivers for your printer, so that we can emulate this and look into the issue.
I cannot say for certain that it is something we will be able to address, but the Dev team is interested in taking a look to see.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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- Ivan - Tracker Software
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Re: Borderless printer margins
Thanks,
I fixed the issue. The fix will be available in the next build.
I fixed the issue. The fix will be available in the next build.
Tracker Software (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Re: Borderless printer margins
Very nice, thank you!
- TrackerSupp-Daniel
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Re: Borderless printer margins
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com