Hello there,
sometimes the preview handler in Outlook 2013 (32 Bit) with PDF XChange Editor v7.0.328.2 hangs.
We are using PDF XChange Editor on our Terminal-Server Farm and it seems, that the preview handler
hangs, when a lot of users are logged on to the servers.
I've checked the "shell extensions setup" and it looks good:
Does someone have same issue and solved it ?
Kind regards
Inga
PDF XChange Editor preview handler hangs SOLVED
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Re: PDF XChange Editor preview handler hangs SOLVED
Hello Inga,
Build 328.2 is a bit older - so can you please try to update to the current latest (336) and let us know if this is still an issue?
Regards,
Stefan
Build 328.2 is a bit older - so can you please try to update to the current latest (336) and let us know if this is still an issue?
Regards,
Stefan
Re: PDF XChange Editor preview handler hangs
Hello,
because of some issues interacting with one of our applications that needs an older version of PDF XChange (V7 insteat of V8).
But I will give V8 a try and report back after testing .
Kind regards
Inga
because of some issues interacting with one of our applications that needs an older version of PDF XChange (V7 insteat of V8).
But I will give V8 a try and report back after testing .
Kind regards
Inga
- TrackerSupp-Daniel
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Re: PDF XChange Editor preview handler hangs
Looking forward to hearing how it goes!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: PDF XChange Editor preview handler hangs
Hi there,
so far after updating to current release it seems that the bug is fixed.
Thanks a lot for the support. The call can be closed.
Kind regards
Inga
so far after updating to current release it seems that the bug is fixed.
Thanks a lot for the support. The call can be closed.
Kind regards
Inga
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