Mapped Network Drive

thudd · Post by **thudd** » Wed Dec 11, 2019 5:21 pm

I am evaluating PDF-Change Editor and am trying to open documents on a network drive using a mapped drive location. I get an error message that the drive is not available. Is there a setting I need to change or is it not possible to open/work with files on a mapped drive?

Thank you.

Post by **TrackerSupp-Daniel** » Wed Dec 11, 2019 5:26 pm

Hello thudd,

The Editor should be able to interact with mapped drives, though we have seen some issues with this in previous builds, can you confirm that you are currently running Version 8 build 334.0 (by clicking help > about), If not please update the software first, and let me know if the issue is still present there.

Kind regards,

thudd · Post by **thudd** » Wed Dec 11, 2019 7:04 pm

It is the most recent version (as indicated in your reply). I just closed the program and re-opened it. It seems to be working now.

Thanks for your prompt reply.

Post by **TrackerSupp-Daniel** » Wed Dec 11, 2019 7:09 pm

Hello thudd,
Glad to hear it is working now. If the issue does come back and you are able to reproduce it, could you please let us know.

Kind regards,

Mapped Network Drive

Mapped Network Drive

Re: Mapped Network Drive

Re: Mapped Network Drive

Re: Mapped Network Drive