Default Location for PDF-XChange 4.0 Lite

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SonnyBurnett
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Joined: Thu Nov 21, 2019 6:25 pm

Default Location for PDF-XChange 4.0 Lite

Post by SonnyBurnett » Thu Nov 21, 2019 6:34 pm

Our end users don't have Administrative Rights so when they attempt to change the default file location when creating a PDF by printing to PDF-XChange 4.0 Lite, they have to do this every time.

Even with an account WITH Full Admin rights tries this, it resets after computer has been restarted.

Suggestions?

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Paul - Tracker Supp
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Re: Default Location for PDF-XChange 4.0 Lite

Post by Paul - Tracker Supp » Thu Nov 21, 2019 9:22 pm

Hi Sonny,

welcome to the Tracker forums and thanks for the post.

The default behaviour should be to both show a "Save As" dialogue, and open the PDF in the Default PDF app:
image.png
Are your users making this change while printing from an application? It may be just that they have made the change only for that application session.

What I would ask you to do is, as one of your non-admin users, with nothing else running after a restart, have them go into the Windows Control Panel, then select the PDF-XChange Lite Printer Properties and make the desired settings there. Restart and check if the settings are retained.

I just tested here and the settings are retain in my case. The point here is to do this via the Windows Control Panel --> Devices and Printers --> PDF-XChange Lite --> Printing Preferences --> Save -->

I am keen to hear if that changes the behaviour.
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Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com

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