Firewall in Closed network blocking Updates

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john mcgrath
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Posts: 1
Joined: Tue Oct 22, 2019 12:10 pm

Firewall in Closed network blocking Updates

Post by john mcgrath »

Hi

I have a secure network which has not internet connection and only has exceptions for licenses etc
the software version of PDF Exchange Editor is not updating is there a port or url or ip etc.. that
I can add to the Firewall or all of the above cheers
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Dimitar - Tracker Supp
Site Admin
Posts: 1797
Joined: Mon Jan 15, 2018 9:01 am

Re: Firewall in Closed network blocking Updates

Post by Dimitar - Tracker Supp »

Hello john,

Set you firewall to allow ports 80 and 443 for our website address:


image.png

Regards.
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