Flatten Comments doesn't work for me  SOLVED

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Ovg
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Flatten Comments doesn't work for me

Post by Ovg » Fri Oct 04, 2019 4:51 pm

All comments and annotations are editable after applying Flatten Comments Command.
Only Sticky Notes disappear...
Am I doing something wrong?
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 8.0 (Build 339.0) / W7 x64 SP1

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TrackerSupp-Daniel
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Re: Flatten Comments doesn't work for me

Post by TrackerSupp-Daniel » Fri Oct 04, 2019 6:33 pm

Hello OVG,

Which settings do you have selected in the "Flatten comments" section?

Also, what tool are you using to edit these comments? flatten comments should convert most comments into base content, so if you are using the "Edit > content" tool, it would be expected to work in most cases. If you can share the before and after versions of your file, that would be helpful.

Kind regards,
Daniel McIntyre
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Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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Ovg
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Re: Flatten Comments doesn't work for me

Post by Ovg » Fri Oct 04, 2019 6:58 pm

Hello, Daniel!

Thank you for reply.

Flatten Settings:

20190410_215517.png
Look for test files in attachment.

I can use Select text, edit text, highlight text, delete text or shapes in "flatted" file
Attachments
Test_Flatten.pdf
(7.97 KiB) Downloaded 13 times
Test.pdf
(8.67 KiB) Downloaded 9 times
Last edited by Ovg on Fri Oct 04, 2019 7:08 pm, edited 1 time in total.
It's impossible to lead us astray for we don't care even to choose the way.
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TrackerSupp-Daniel
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Re: Flatten Comments doesn't work for me

Post by TrackerSupp-Daniel » Fri Oct 04, 2019 7:08 pm

Hello OVG,

These files seem to be correct. The flattened version is indeed flattened, and can only be edited with the "Edit content" tools, with the "select comments" tool having no control over ay aspect of them.

Are you expecting different?
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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Ovg
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Re: Flatten Comments doesn't work for me

Post by Ovg » Fri Oct 04, 2019 7:12 pm

Hello Daniel!

I thought that the flattened content would not be editable at all ....
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 8.0 (Build 339.0) / W7 x64 SP1

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TrackerSupp-Daniel
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Re: Flatten Comments doesn't work for me  SOLVED

Post by TrackerSupp-Daniel » Fri Oct 04, 2019 7:18 pm

Hi OVG,

That is a common misconception. Flattening converts the comments into "base content". If you wish to make all content non editable, the simplest method is to apply document security. An alternative is to print the document to our standard printer, and enable the "print as image" function. converting the entire document into a single image.

Kind regards.
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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Ovg
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Re: Flatten Comments doesn't work for me

Post by Ovg » Fri Oct 04, 2019 7:20 pm

Hello Daniel!

Thank you so much for clarifications! :D
It's impossible to lead us astray for we don't care even to choose the way.
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Re: Flatten Comments doesn't work for me

Post by Tracker Supp-Stefan » Mon Oct 07, 2019 9:44 am

:D

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