Fonts disappearing / improper rendering after longer working period

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Jano
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Posts: 4
Joined: Tue Feb 26, 2019 3:26 pm

Fonts disappearing / improper rendering after longer working period

Post by Jano »

I am experiencing issues having multiple pdfs open simultaneously: As time passes some of the opened pdfs' font disappears or stops getting rendered properly. I am using PDFXchange 8.0 build 333.0 on a machine running windows 10 v1903 build 18362.356.
Is someone having similar issues? After reading up about the problem on other forums, I suspect it might be due to an update of the os... thank you for your help.
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TrackerSupp-Daniel
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Posts: 8593
Joined: Wed Jan 03, 2018 6:52 pm

Re: Fonts disappearing / improper rendering after longer working period

Post by TrackerSupp-Daniel »

Hello Jano,

Issues Like this typically come around due to an installation issue, Could I ask you to please Send an email to support@pdf-xchange.com with your license key, so that we can provide steps from there?

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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