Quick Find results in Single Page View

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randyvogel@gmail.com
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Quick Find results in Single Page View

Post by randyvogel@gmail.com » Wed Sep 18, 2019 9:07 pm

Hi folks!
The quick find command works great when I remember to use continuous page view, but when I'm in single page view, jumping to the next or previous result will often send me to a page that is offset one from the result location.

For example, I'm at page 393 of a 600+ page doc.
F3 to repeat last find jumps me to the next hit, on p.395 great.
But Shift-F3 jumps me to p.391, whereas the actual text match to my search is located on p.392.

Any suggestion besides "don't use single page view"?

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Paul - Tracker Supp
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Re: Quick Find results in Single Page View

Post by Paul - Tracker Supp » Wed Sep 18, 2019 9:26 pm

Hi Randy,

thanks for the post and report.

Do you find this happens on all documents or just certain ones? I tried this on a 2739 page document and Shist+F3 does in this case return to the previous search result. Can you test this on the V8 manual for example?
http://help.tracker-software.com/pdfxe8/PDFXE8_MAN.pdf

This also for me does move forward (F3) and backwards (Shift+F3) as expected. Do you see the same?

Paul
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randyvogel@gmail.com
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Re: Quick Find results in Single Page View

Post by randyvogel@gmail.com » Fri Sep 20, 2019 7:40 pm

Sure.
Here's another example:
I open the V8 manual by URL, starting at p.1 and Single Page view.
Then Ctrl+F to open find dialog.
Enter "bookmark" & hit return.
My display changes to show p.2 (a blank page), rather than p.3 (where "Bookmark" is highlighted in the TOC).
Hit F3 to repeat the search, and the display changes to show p.4 (nothing highlighted) instead of p.5 (Bookmarks highlighted under heading 6.3 View Tab).
In other words, the display is consistently offset from the search term.

If I switch to Continuous view, the search works as expected (no problem).

Seems to happen every document I've tried...

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TrackerSupp-Daniel
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Re: Quick Find results in Single Page View

Post by TrackerSupp-Daniel » Fri Sep 20, 2019 8:07 pm

Hello Randy,

I am unable to reproduce this locally as you have depicted here, from page 1 in single page view, Ctrl+F "bookmark" initially takes me directly to page 3, and following along with F3 brings me through the document with the current result always visible. Could you please verify that you are running the latest build of the software under help > About, it should read Version 8 build 333.0.
If not, please update the application and try again.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

randyvogel@gmail.com
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Re: Quick Find results in Single Page View

Post by randyvogel@gmail.com » Fri Sep 20, 2019 8:10 pm

Hi Daniel!

I am indeed using the latest build.

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TrackerSupp-Daniel
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Re: Quick Find results in Single Page View

Post by TrackerSupp-Daniel » Fri Sep 20, 2019 8:33 pm

Hello Randy,

After meddling around with the settings, I remembered a scrolling bug we recently discovered caused by using single page more in conjunction with the "ribbon page layout" that caused similar behaviours:
image.png
With this enabled, I was able to reproduce the behaviour that you reported.

Having this option enabled while in single page mode is currently not recommended, and we will be addressing the issue in a future build. For the time being, if you are using single page mode, ensure that you are in "standard layout" and scrolling, as well as search, will work correctly.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

randyvogel@gmail.com
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Re: Quick Find results in Single Page View

Post by randyvogel@gmail.com » Fri Sep 20, 2019 8:40 pm

Excellent, thanks for the explanation!

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TrackerSupp-Daniel
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Re: Quick Find results in Single Page View

Post by TrackerSupp-Daniel » Fri Sep 20, 2019 9:06 pm

:D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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