Unknown Text encoding preventing doing search in docs

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bernard meunier
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Posts: 89
Joined: Tue May 06, 2014 7:52 pm

Unknown Text encoding preventing doing search in docs

Post by bernard meunier » Wed Aug 28, 2019 12:05 pm

Hi,

Quite often I print Chrome pages and I noticed that my documents can't be searched
for text!

I have enclosed a such pdf into which I'm able to change text colors using proper tool
but that can't be searched for text even if that text is visible on page.

Is there a way to fix this (assuming you can't recreate it using save or print!)

Regards
Bernard
Attachments
PDFTextnoSearchableCapture.PNG
Content view with strange Text
Chrome printed page.pdf
Sample PDF file with editable text but not searchable
(189.37 KiB) Downloaded 12 times

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Dimitar - Tracker Supp
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Posts: 742
Joined: Mon Jan 15, 2018 9:01 am

Re: Unknown Text encoding preventing doing search in docs

Post by Dimitar - Tracker Supp » Wed Aug 28, 2019 1:18 pm

Hello,

The printed text from the Chrome browser is not actually a text.

Please read this article in order to understand why is this happening:


https://www.tracker-software.com/knowle ... gle-Chrome



Regards.

bernard meunier
User
Posts: 89
Joined: Tue May 06, 2014 7:52 pm

Re: Unknown Text encoding preventing doing search in docs

Post by bernard meunier » Wed Aug 28, 2019 2:14 pm

Hi,

Interesting despite this is bad news!

Thanks
Regards
Bernard

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Dimitar - Tracker Supp
Site Admin
Posts: 742
Joined: Mon Jan 15, 2018 9:01 am

Re: Unknown Text encoding preventing doing search in docs

Post by Dimitar - Tracker Supp » Wed Aug 28, 2019 2:26 pm

Unfortunately, sometimes there are such news :-)


Regards.

bernard meunier
User
Posts: 89
Joined: Tue May 06, 2014 7:52 pm

Re: Unknown Text encoding preventing doing search in docs

Post by bernard meunier » Wed Aug 28, 2019 2:34 pm

BTW: thanks to your answer I did do some testing and finally discover that choising "Save as PDF"
in the print dialog instead of a PDF printer will produce expected results (Text is selectable).

The reason for choosing a pdf printer was that such usually automaticaly open resulting pdf
file... which is not the case with "Save as PDF" choice!

Regards
Bernard

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TrackerSupp-Daniel
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Posts: 3442
Joined: Wed Jan 03, 2018 6:52 pm

Re: Unknown Text encoding preventing doing search in docs

Post by TrackerSupp-Daniel » Wed Aug 28, 2019 5:30 pm

Glad to hear you found a solution!
:D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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