Build 332 Document Sanitizer

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Arnold
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Build 332 Document Sanitizer

Post by Arnold » Tue Aug 27, 2019 3:03 pm

Love the new features and panes. 'Rename Opened Document' is going to be a serious time saver! Tried out the 'Sanitize Document' feature and there seems to be problems. Both files I tried it with really increased in size, while the contents seemed to get fuzzy looking. With the attached paper shredder manual, items at the top right of page 2 were moved around.

Is any of that intended? I expected file sizes would decrease a little. Thanks.
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Willy Van Nuffel
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Re: Build 332 Document Sanitizer

Post by Willy Van Nuffel » Tue Aug 27, 2019 5:49 pm

It seems like the "Sanitize Document"-feature converts the pages to images (like print as image).
This can not be intended (at my opinion).

For info:
"Sanitize document" can be found in the Protect ribbon or in the Document-menu > Redaction.

Best regards.

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TrackerSupp-Daniel
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Re: Build 332 Document Sanitizer

Post by TrackerSupp-Daniel » Tue Aug 27, 2019 8:39 pm

Hello,

Sanitize document is intended to remove any possibly hidden information, such as names and numbers that have been unprofessionally hidden (placing a rectangle comment above them instead of using the redact tool), hence being on the protect tab, instead of the organize tab. When possible we avoid making drastic changes to the document, like in this case, however in situations where there are multiple content items overlapping, the most efficient method is sometimes to resterize the entire page, resulting in that page essentially having been "printed as image".

While it is not entirely intended, it is also not explicitly wrong in this handling. I have forwarded this topic to our Dev team so they can see what can be done to reduce the instances where this will happen. But just to make this clear, the "sanitize document" is not for file size reduction purposes, it is to remove traces of personal information that may be accidentally left over.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

Arnold
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Location: Florida

Re: Build 332 Document Sanitizer

Post by Arnold » Wed Aug 28, 2019 1:06 am

Understood. I tried sanitizing this particular file simply because I had just downloaded it, and it was handy. I can't remember what the other file I tried it with was, but I think it's size increased substantially also.

Thanks.

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TrackerSupp-Daniel
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Re: Build 332 Document Sanitizer

Post by TrackerSupp-Daniel » Wed Aug 28, 2019 5:46 pm

Hi Arnold,

A size increase may happen from time to time using this tool, we will try to work in ways to minimize the cases where this will happen, but in the cases where the entire page needs to be rasterized and saved as an image, such growth is to be expected.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

netsonicyxf
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Re: Build 332 Document Sanitizer

Post by netsonicyxf » Sat Sep 07, 2019 1:45 am

Adobe Acobat also has "delete hidden infomation" feature.
If it's possible, it's better to compare the same feature using both softwares.

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TrackerSupp-Daniel
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Re: Build 332 Document Sanitizer

Post by TrackerSupp-Daniel » Mon Sep 09, 2019 6:14 pm

Hello netsoniccyxf,

We offer a few functions that would fit that description, if you mean for document security, removal of information is done with the Redact tool, if you mean for file size savings, this is done with the "Save as optimised" function.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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