"save" or "save as" do not respond

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noam.b
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Posts: 8
Joined: Tue Aug 27, 2019 11:08 am

"save" or "save as" do not respond

Post by noam.b » Tue Aug 27, 2019 1:34 pm

Hi everyone,

I'm a new exchange editor user, of the free version, and I would like to have your advice on these questions:

a. "save" and "save as" do not respond after rotating pdf document. These icons remain "pale" before
and after rotating procedure, so I had to switch to another tool. Are these saving forms work only on the paid version?

b.How can I rotate one single page out of the whole document?

Appreciate your replies in advance
Noam

Willy Van Nuffel
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Posts: 1421
Joined: Wed Jan 18, 2006 12:10 pm

Re: "save" or "save as" do not respond

Post by Willy Van Nuffel » Tue Aug 27, 2019 6:00 pm

Hello

The "Save"-icon remains pale for as long as you do not make changes to the document.
The "Save As"-icon should be active (to allow you to save a copy of the document with another name and/or to another place).

Rotating the "view" of the pages is not seen as a modification to the document.

You need the use the "Rotate Pages"-feature via the Document-menu or "Rotate" via the Organize-ribbon.
This allows you to really rotate one or more pages in the document.

Best regards.

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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: "save" or "save as" do not respond

Post by TrackerSupp-Daniel » Tue Aug 27, 2019 9:15 pm

Thanks for explaining that Willy!
:D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

noam.b
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Posts: 8
Joined: Tue Aug 27, 2019 11:08 am

Re: "save" or "save as" do not respond

Post by noam.b » Fri Aug 30, 2019 8:59 am

Thank you, Willy and Daniel, for your replies.

Sorry, but I didn't find the "Document menu".

The Organise menu solved the problem I mentioned since it can rotate the whole document,
as well as rotating chosen pages. More of that, " Save" is now available to use.

Thank you for your help,

All the best,
Noam

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TrackerSupp-Daniel
Site Admin
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Joined: Wed Jan 03, 2018 6:52 pm

Re: "save" or "save as" do not respond

Post by TrackerSupp-Daniel » Fri Aug 30, 2019 5:14 pm

:D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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