Avoid demo version & add and remove license

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AOEH
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Avoid demo version & add and remove license

Post by AOEH » Wed Aug 14, 2019 11:31 am

Hi Support

We will soon move from Adobe PDF to PDF Xchange. We plan to roll-out Editor as viewer as well as an licensed Editor Plus.
Everyone gets the "viewer" while people can apply for the Editor Plus. Even if you have a well documented software, I didn't find an answer to the two mentioned topics:

1. Avoid demo version: Is it possible to suppress the option to activate the demo version?
2. Add and remove licence: Since we install the unlicensed Editor as viewer, is it possible to add the license afterwards IF a user demand an Editor Plus (Upgrade) by command line? In the opposite way, is it possible to remove a license by command line from an Editor Plus to downgrade it to a license free "viewer"? If this is not possible, will there be an identifier in the registry to find out what version is currently installed?

Thanks for your help and cheers,

Alex

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Will - Tracker Supp
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Re: Avoid demo version & add and remove license

Post by Will - Tracker Supp » Wed Aug 14, 2019 12:52 pm

Hi Alex,

Thanks for the post!
1. Avoid demo version: Is it possible to suppress the option to activate the demo version?
Do you mean that you would like to hide features that require a license? If so, you can push either a registry key, or a settings file that already has this option set (File --> Preferences --> Registration) after installation. It can also be set by Group Policy.
2. Add and remove licence: Since we install the unlicensed Editor as viewer, is it possible to add the license afterwards IF a user demand an Editor Plus (Upgrade) by command line? In the opposite way, is it possible to remove a license by command line from an Editor Plus to downgrade it to a license free "viewer"? If this is not possible, will there be an identifier in the registry to find out what version is currently installed?
License keys can be added by the command line, but not removed. You would need to remove the registry key associated with the license, which is found under HKCU or HKLM\Software\Tracker Software\Vault.

I'd recommend that you take a look at our Sys Admin manual, as it contains information on all of the above:
https://help.tracker-software.com/sysadmin/

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

AOEH
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Posts: 11
Joined: Wed Aug 14, 2019 9:11 am

Re: Avoid demo version & add and remove license

Post by AOEH » Wed Aug 14, 2019 1:38 pm

Hi Will

Thanks for your answer.
I'd recommend that you take a look at our Sys Admin manual, as it contains information on all of the above:
https://help.tracker-software.com/sysadmin/
That's a great hint. Will have a closer look at the Group Policy Settings.
Do you mean that you would like to hide features that require a license?
Hide the features they can't use is way better than only to avoid them from using the demo.

Will post again as soon as I have my desired result or further questions.

Cheers, Alex

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Will - Tracker Supp
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Re: Avoid demo version & add and remove license

Post by Will - Tracker Supp » Wed Aug 14, 2019 1:42 pm

Glad to help :D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

AOEH
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Posts: 11
Joined: Wed Aug 14, 2019 9:11 am

Re: Avoid demo version & add and remove license

Post by AOEH » Thu Aug 15, 2019 6:56 am

If I disable licensed features by GPO, are they only disabled for unlicensed Editors or also for licensed ones?

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Will - Tracker Supp
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Re: Avoid demo version & add and remove license

Post by Will - Tracker Supp » Thu Aug 15, 2019 8:23 am

Hi Alex,

This should only hide them for unlicensed users, but should you have any issues then please do let us know.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

AOEH
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Posts: 11
Joined: Wed Aug 14, 2019 9:11 am

Re: Avoid demo version & add and remove license

Post by AOEH » Mon Sep 16, 2019 12:57 pm

Hi
License keys can be added by the command line, but not removed. You would need to remove the registry key associated with the license, which is found under HKCU or HKLM\Software\Tracker Software\Vault.
That works well and is simple to implement. Thanks again!

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Tracker Supp-Stefan
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Re: Avoid demo version & add and remove license

Post by Tracker Supp-Stefan » Mon Sep 16, 2019 4:30 pm

:D

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