keeps forgetting keyboard shortcuts!

[humam2104]

Greetings Tracker Software,

I have added some keyboard shortcuts to the program PDFXchange (I'm using the freeware version)
but it seems whenever I close the application or restart my PC, these keyboard shortcuts are not being remembered by the program! What should I do?

Thanks.

[Will - Tracker Supp]

Hi humam2104,

Thanks for the post - This suggests that something is stopping us from writing changes to the registry. Please try disabling your antivirus (temporarily) and make sure that you either have no registry cleaners installed (e.g. CCleaner) or, if you must have one, add en exclusion for HKEY_CURRENT_USER\Software\Tracker Software.

If disabling the antivirus helps, then you'll need to add an exclusion for the Editor's executable, within the location that was specified to install the software; C:\Program Files\Tracker Software\PDF Editor by default.

Thanks,

[humam2104]

I found the solution for this issue.
The program doesn't save the customized shortcuts until its closed, so when customizing shortcuts you should close the program for it to save these changes in properties.
(This works for any change in properties like the default style for callouts for example)

[Dimitar - Tracker Supp]