Bad behavior when losing connection to file
Posted: Mon Jul 15, 2019 6:20 am
Hi,
This relates to PDF-XChange Editor v 8.0.331.0 and, as best as I can recall, any previous version.
In a networking environment, e.g. when entering hibernation mode on the Laptop or other loss of network connection, PDF-XChange Editor may lose connection to open files. That's understandable.
However, the recovery when the connection is back needs to be improved. At this point, only closing or reopening are possible. The most critical option to retry (even better, just retry automatically when the document window receives focus) is missing.
This is very problematic for the following scenario: Working on a file in PDF-XChange Editor, including amendments. Network connection gets lost. PDF-XChange Editor brings up an error message, please see attached. All edits are lost because only closing or reopening as possible, despite the network connection already being back again.
I am not aware of any other professional program with this behavior that allows you to lose your work that easily. Please look into this.
Thank you.
Best regards
Seeker45
This relates to PDF-XChange Editor v 8.0.331.0 and, as best as I can recall, any previous version.
In a networking environment, e.g. when entering hibernation mode on the Laptop or other loss of network connection, PDF-XChange Editor may lose connection to open files. That's understandable.
However, the recovery when the connection is back needs to be improved. At this point, only closing or reopening are possible. The most critical option to retry (even better, just retry automatically when the document window receives focus) is missing.
This is very problematic for the following scenario: Working on a file in PDF-XChange Editor, including amendments. Network connection gets lost. PDF-XChange Editor brings up an error message, please see attached. All edits are lost because only closing or reopening as possible, despite the network connection already being back again.
I am not aware of any other professional program with this behavior that allows you to lose your work that easily. Please look into this.
Thank you.
Best regards
Seeker45