Uploaded Stamp not saving

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Apass
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Posts: 1
Joined: Thu Jul 11, 2019 12:26 am

Uploaded Stamp not saving

Post by Apass » Thu Jul 11, 2019 12:39 am

I added a new stamp to the stamp palette (either from clipboard or file).
Once i close the program the stamp disappears from the palette.
What needs to be done to ensure that the stamp remains on the palette all the time?

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Tracker Supp-Stefan
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Location: London
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Re: Uploaded Stamp not saving

Post by Tracker Supp-Stefan » Thu Jul 11, 2019 1:54 pm

Hello Apass,

Can you please check if you have write access to this folder?
%AppData%\Tracker Software\PDFXEditor\3.0\Stamps

Or are your current custom stamps collections stored in
C:\Program Files\Tracker Software\PDF Editor\Stamps

Have you tried adding the new stamp to an existing collection? And does that save correctly for you?

Regards,
Stefan

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