Hello. I am a twain datasource developer and I have a problem with PDF-XChange Editor software.
The XChange Editor twain scanning hangs with this scenario:
- app request DG_CONTROL / DAT_USERINTERFACE / MSG_ENABLEDS
- datasource answer : TWRC_SUCCESS
- datasource send message from separate thread DG_CONTROL /DAT_NULL /MSG_XFERREADY
- app answer TWRC_FAILED and stucked
Working scenario:
- app request DG_CONTROL / DAT_USERINTERFACE / MSG_ENABLEDS
- datasource send message from enableds call thread DG_CONTROL /DAT_NULL /MSG_XFERREADY
- app answer : TWRC_SUCCESS
- datasource end enableds call with TWRC_SUCCESS.
According to the twain-2.4-Specification.pdf, page 13-31, first scenario seems correct.
I can provide additional info if needed.
Best regards,
Alexander.
PDF-XChange hangs while twain scanning
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
- Roman - Tracker Supp
- Site Admin
- Posts: 303
- Joined: Sun Nov 21, 2004 3:19 pm
Re: PDF-XChange hangs while twain scanning
Hello Alexander,
A few questions please:
What is the process name this interaction runs in? Is it PDFXEdit.exe or PDFXHost*.exe?
Do you run 64-bit or 32-bit PDF-X Editor?
Do you provide your data source module of the same bitness as the PDF-X Editor is?
A few questions please:
What is the process name this interaction runs in? Is it PDFXEdit.exe or PDFXHost*.exe?
Do you run 64-bit or 32-bit PDF-X Editor?
Do you provide your data source module of the same bitness as the PDF-X Editor is?
Re: PDF-XChange hangs while twain scanning
Process name is PDFXHost32.exe.
I run 64-bit PDF-X Editor on Win 7 x64.
My data source is 32-bit only.
I run 64-bit PDF-X Editor on Win 7 x64.
My data source is 32-bit only.
- Roman - Tracker Supp
- Site Admin
- Posts: 303
- Joined: Sun Nov 21, 2004 3:19 pm
Re: PDF-XChange hangs while twain scanning
Thank you Alex.
We have started investigation on this issue.
Does portable PDF-XChange Editor work with your datasource?
We have started investigation on this issue.
Does portable PDF-XChange Editor work with your datasource?
- TrackerSupp-Daniel
- Site Admin
- Posts: 8436
- Joined: Wed Jan 03, 2018 6:52 pm
Re: PDF-XChange hangs while twain scanning
Hello Alex,
I have just been informed that we have found the cause of this issue, and it will be resolved for the upcoming build 332 release.
We do not have a set date for this yet, but you can certainly look forward to it!
Kind regards,
I have just been informed that we have found the cause of this issue, and it will be resolved for the upcoming build 332 release.
We do not have a set date for this yet, but you can certainly look forward to it!
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com