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File props in Explorer: PDF-Information twice?
Posted: Fri Jun 07, 2019 10:04 am
by Peter2
On my PC I have Adobe DC + XChange Viewer + XChange Editor + XChange Pro (all in German, all in test mode). When I check the File-properties in Explorer (Alt+Enter), I have the Tab "PDF-Information" twice:
- one in English, without "XFA-data"
- one in German, with XFA-data
Where does it come from?
Another PC with only Adobe Reader has none of these tabs ..
Re: File props in Explorer: PDF-Information twice? SOLVED
Posted: Fri Jun 07, 2019 1:07 pm
by Will - Tracker Supp
Hi Peter,
Thanks for that - This is because you have both the Viewer's and Editor's Shell Extensions providing this data. If you don't want to see this, you can simply delete the Viewer's Shell Extensions, or uninstall the Viewer and re-install with the option to install the Shell Extensions deselected.
Cheers,
Re: File props in Explorer: PDF-Information twice?
Posted: Fri Jun 07, 2019 1:14 pm
by Peter2
Thanks, Will
it is not that big issue - just a little bit confusing. Maybe it can be in the future with an adapted installation function? (But, on the other way, how many users have installed both software packages.. ??
)
So, minor priority.
Re: File props in Explorer: PDF-Information twice?
Posted: Fri Jun 07, 2019 1:16 pm
by Will - Tracker Supp
Hi Peter,
Understood
I'll see what we can do, but given that the Viewer (including its installers) are no longer under active development and that this appears to be an issue with the Viewer's installers, I can't promise anything. I'll make a note to bring up with the development team regardless
Cheers,
Re: File props in Explorer: PDF-Information twice?
Posted: Fri Jun 07, 2019 1:19 pm
by Peter2
Re: File props in Explorer: PDF-Information twice?
Posted: Fri Jun 07, 2019 1:54 pm
by Will - Tracker Supp