File props in Explorer: PDF-Information twice?  SOLVED

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Peter2
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File props in Explorer: PDF-Information twice?

Post by Peter2 » Fri Jun 07, 2019 10:04 am

On my PC I have Adobe DC + XChange Viewer + XChange Editor + XChange Pro (all in German, all in test mode). When I check the File-properties in Explorer (Alt+Enter), I have the Tab "PDF-Information" twice:

- one in English, without "XFA-data"
- one in German, with XFA-data
pdf_file_properties.png
Where does it come from?
Another PC with only Adobe Reader has none of these tabs ..
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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Will - Tracker Supp
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Re: File props in Explorer: PDF-Information twice?  SOLVED

Post by Will - Tracker Supp » Fri Jun 07, 2019 1:07 pm

Hi Peter,

Thanks for that - This is because you have both the Viewer's and Editor's Shell Extensions providing this data. If you don't want to see this, you can simply delete the Viewer's Shell Extensions, or uninstall the Viewer and re-install with the option to install the Shell Extensions deselected.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Posts: 812
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: File props in Explorer: PDF-Information twice?

Post by Peter2 » Fri Jun 07, 2019 1:14 pm

Thanks, Will

it is not that big issue - just a little bit confusing. Maybe it can be in the future with an adapted installation function? (But, on the other way, how many users have installed both software packages.. ?? :D )

So, minor priority.
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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Will - Tracker Supp
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Re: File props in Explorer: PDF-Information twice?

Post by Will - Tracker Supp » Fri Jun 07, 2019 1:16 pm

Hi Peter,

Understood :) I'll see what we can do, but given that the Viewer (including its installers) are no longer under active development and that this appears to be an issue with the Viewer's installers, I can't promise anything. I'll make a note to bring up with the development team regardless :)

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Posts: 812
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: File props in Explorer: PDF-Information twice?

Post by Peter2 » Fri Jun 07, 2019 1:19 pm

:D
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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Will - Tracker Supp
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Re: File props in Explorer: PDF-Information twice?

Post by Will - Tracker Supp » Fri Jun 07, 2019 1:54 pm

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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