No instructions locatable for inserting U3D into PDF

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ArchPrime
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Joined: Wed Jun 18, 2014 10:20 am

No instructions locatable for inserting U3D into PDF

Post by ArchPrime » Wed May 22, 2019 2:47 am

I have currently licenced Exchange Editor Plus build 8.0 v331.0, but absolutely nowhere can I find instructions on inserting a 3D viewable model into a PDF, even though I know this functionality exists.

The model I want to insert is in .u3d format - that I understand is supposed to be supported.

I have tried the method described for Adobe Acrobat Editor Pro (placing file as a media item), but PDF Exchange Editor Plus simply does not recognize .u3d as a valid file format in its insert media item dialog.

The 'help' functionality for PDF Exchange editor in fairness is about as poor as I have ever encountered for any product, with very few tasks I have ever needed help on being documented (or at least being locatable via search from the pages linked to from help menu ).

A search for '3D' or "u3d' for example produces no results anywhere except in these forums - and in these forums, all that is discussed is a bug - no actual instructions.

It would be great if someone could point me in the right direction.

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Will - Tracker Supp
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Re: No instructions locatable for inserting U3D into PDF

Post by Will - Tracker Supp » Wed May 22, 2019 9:51 am

Hi ArchPrime,

Thanks for the post - Currently we only support the viewing of U3D files, but cannot insert 3D media into the file.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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