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Newline breaks XFDF-import

Posted: Wed May 15, 2019 8:44 am
by AnKeilha
I am using PDF-XChange Editor Version 7.0 (Build 328.2). It does not make a difference whether I try the following in the standalone editor or the SDK.

When I use the file working.xfdf (see zip file attached) I see the expected yellow rectangle with "text" in it (see screenshot-working.png). When I use the notWorking.xfdf (see also zip file attached) I only see the yellow rectangle without the text (see screenshot-notWorking.png). The files working.xfdf notWorking.xfdf are identical, except that there is an additional newline in line 5 of notWorking.xfdf.

When I, after using notWorking.xfdf, try to export to a new XFDF the text is gone. Thus, it does not seem to be a pure rendering issue but rather something getting lost during import.

On a side note: The old PdfViewer (Version 2.5 - Build 209.0) works pretty well (see oldPdfViewerWorks.png).

Re: Newline breaks XFDF-import

Posted: Thu May 16, 2019 11:17 am
by Tracker Supp-Stefan
Hello AnKeilha,

Thanks for your post and report.
I've asked a colleague from the dev team to take a look, and we will post an update here as soon as possible!

Regards,
Stefan

Re: Newline breaks XFDF-import

Posted: Thu May 23, 2019 8:49 am
by AnKeilha
Hello,
any news on this issue? As this problem would occur very frequently with our users, we need to decide if we have to implement a workaround.

Regards,
AnKeilha

Re: Newline breaks XFDF-import

Posted: Mon May 27, 2019 10:21 am
by AnKeilha
Hello,
FYI: we have implemented a workaround for this. In short, before we import any XFDF data, we always use the following formatting step:

new XMLOutputter(org.jdom.output.Format.getCompactFormat()).outputString(annotsElement);

(see http://www.jdom.org/docs/apidocs.1.1/or ... pactFormat() )

This solution seems to work for us. I would appreciate to get notified, in case you see any problems with this workaround. Looking at it from an XML perspective, the reformatting shouldn't really break anything, but of course it should not really fix anything either :wink: .

Regards,
AnKeilha

Re: Newline breaks XFDF-import

Posted: Tue Jun 04, 2019 8:44 pm
by Paul - Tracker Supp
Hi AnKeilha,

I was about to raise a support request ticket to track the investigation of this when I realised you are using V7 Build 328.2 We will need you to test this in the current build 8.0 331.0 as any fix will need to be in a future release.

regards

Paul

Re: Newline breaks XFDF-import

Posted: Wed Jun 05, 2019 7:54 am
by AnKeilha
Hello Paul,
I repeated the same test as above using version 8.0 build 331.0 and - unfortunately - got the same result:
Test-Using-V8.0-build-331.0.png
Test result using V8.0 build 331.0
Regards,
AnKeilha

Re: Newline breaks XFDF-import

Posted: Wed Jun 05, 2019 2:22 pm
by Paul - Tracker Supp
Thanks for doing that AnKeilha,

I have raised the support request ticket, while internal only, should you refer RT#4804: Newline breaks XFDF-import any support staff member will be able to get you a status Update.

regards

Paul