【Solved~】Bug Displaying the Pencil tool Annotation

[ssc505684708]

Everything was fine until yesterday, this bug came out…
As you can see, I’m drawing a star using “pencil tool”, the border width is 10 pt. Before I release the left mouse button, the interface depicts the correct width.

However, this is how it looks after releasing the left mouse button…
Something is wrong with the displaying function.

This is how it looks after I save the file and open with another PDF reader. (Sumatra)

Still not okay with XChange…

[Tracker Supp-Stefan]

Hello ssc505684708,

Please try pressing Ctrl+5 on your keyboard.
This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm and verify they all do actually pass through the desired point.

Regards,
Stefan

[ssc505684708]

Hello ssc505684708,

Please try pressing Ctrl+5 on your keyboard.
This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm and verify they all do actually pass through the desired point.

Regards,
Stefan

I remapped "Ctrl+5" to another shortcut, can you tell me the default function of this shortcut?
Besides, whatever I draw with pencil-tool, straight line, arrow head, the display is always abnormal.
I choose 10 pt to illustrate the bug due to the sharp contrast, actually, whatever width I choose, it just show up as about 0.5 pt. And the format seems normal if I open with another PDF reader. The problem only exist in Xchange.
Any ideas, my friend?

[Will - Tracker Supp]

Hi ssc505684708,

This would depend entirely what you remapped the feature to be. You can find the feature under the View tab:

So even if there is no shortcut assigned, please try disabling that. The Thin Lines feature doesn't alter the document in any way, but only alters the way it is viewed in our software, so that's why you wouldn't necessarily notice it in another app.

Thanks,

[ssc505684708]

Hi ssc505684708,

This would depend entirely what you remapped the feature to be. You can find the feature under the View tab:
image.png

So even if there is no shortcut assigned, please try disabling that. The Thin Lines feature doesn't alter the document in any way, but only alters the way it is viewed in our software, so that's why you wouldn't necessarily notice it in another app.

Thanks,

Brilliant!
You got exactly what I need!
Thx for the assist.

I searched through the Command list in the "Customized Toolbars" menu, and draw the "Thin Lines" tool out, click on it, and it works!

[Will - Tracker Supp]

Glad to help!

[timbrer frame consultants]

Shout out Worked for me as well

[TrackerSupp-Daniel]