Everything was fine until yesterday, this bug came out…
As you can see, I’m drawing a star using “pencil tool”, the border width is 10 pt. Before I release the left mouse button, the interface depicts the correct width.
However, this is how it looks after releasing the left mouse button…
Something is wrong with the displaying function.
This is how it looks after I save the file and open with another PDF reader. (Sumatra)
Still not okay with XChange…
【Solved~】Bug Displaying the Pencil tool Annotation
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
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【Solved~】Bug Displaying the Pencil tool Annotation
Last edited by ssc505684708 on Tue May 14, 2019 6:04 am, edited 1 time in total.
- Tracker Supp-Stefan
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Re: Bug Displaying the Pencil tool Annotation
Hello ssc505684708,
Please try pressing Ctrl+5 on your keyboard.
This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm and verify they all do actually pass through the desired point.
Regards,
Stefan
Please try pressing Ctrl+5 on your keyboard.
This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm and verify they all do actually pass through the desired point.
Regards,
Stefan
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Re: Bug Displaying the Pencil tool Annotation
I remapped "Ctrl+5" to another shortcut, can you tell me the default function of this shortcut?Tracker Supp-Stefan wrote: ↑Mon May 13, 2019 1:49 pm Hello ssc505684708,
Please try pressing Ctrl+5 on your keyboard.
This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm and verify they all do actually pass through the desired point.
Regards,
Stefan
Besides, whatever I draw with pencil-tool, straight line, arrow head, the display is always abnormal.
I choose 10 pt to illustrate the bug due to the sharp contrast, actually, whatever width I choose, it just show up as about 0.5 pt. And the format seems normal if I open with another PDF reader. The problem only exist in Xchange.
Any ideas, my friend?
- Will - Tracker Supp
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Re: Bug Displaying the Pencil tool Annotation
Hi ssc505684708,
This would depend entirely what you remapped the feature to be. You can find the feature under the View tab: So even if there is no shortcut assigned, please try disabling that. The Thin Lines feature doesn't alter the document in any way, but only alters the way it is viewed in our software, so that's why you wouldn't necessarily notice it in another app.
Thanks,
This would depend entirely what you remapped the feature to be. You can find the feature under the View tab: So even if there is no shortcut assigned, please try disabling that. The Thin Lines feature doesn't alter the document in any way, but only alters the way it is viewed in our software, so that's why you wouldn't necessarily notice it in another app.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Bug Displaying the Pencil tool Annotation
Brilliant!Will - Tracker Supp wrote: ↑Mon May 13, 2019 2:08 pm Hi ssc505684708,
This would depend entirely what you remapped the feature to be. You can find the feature under the View tab:
image.png
So even if there is no shortcut assigned, please try disabling that. The Thin Lines feature doesn't alter the document in any way, but only alters the way it is viewed in our software, so that's why you wouldn't necessarily notice it in another app.
Thanks,
You got exactly what I need!
Thx for the assist.
I searched through the Command list in the "Customized Toolbars" menu, and draw the "Thin Lines" tool out, click on it, and it works!
- Will - Tracker Supp
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Re: Bug Displaying the Pencil tool Annotation
Glad to help!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: 【Solved~】Bug Displaying the Pencil tool Annotation
Shout out Worked for me as well
- TrackerSupp-Daniel
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【Solved~】Bug Displaying the Pencil tool Annotation
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com