Thumbnail scrolling with touch

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labcottage
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Thumbnail scrolling with touch

Post by labcottage » Tue Apr 30, 2019 7:17 am

I'm finding scrolling with just touch in thumbnail view unreliable and clunky. Grateful for any hints or tips. Many thanks,

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Will - Tracker Supp
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Re: Thumbnail scrolling with touch

Post by Will - Tracker Supp » Tue Apr 30, 2019 8:20 am

Hi labcottage,

Thanks for the post - Can you please advise on the specific release of the Editor you're using, as well as the make and model of device.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

labcottage
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Posts: 15
Joined: Tue Apr 30, 2019 7:02 am

Re: Thumbnail scrolling with touch

Post by labcottage » Wed May 01, 2019 6:53 am

Hi Will,

Many thanks for your prompt response.

My editor release is Version 8 Build 331.0.

I'm using a Toshiba Portege 2 in 1 device.

Whilst trying things out I've found that scrolling with two fingers works better but is still not completely reliable or smooth.

Grateful and many thanks for your advice.

Kind regards,

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TrackerSupp-Daniel
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Re: Thumbnail scrolling with touch

Post by TrackerSupp-Daniel » Wed May 01, 2019 8:59 pm

Hello labcottage.

Touch scrolling through panes is something that we are working on improving as time goes on. I am sorry that it is a bit clunky at the moment, but know that it will be improving a bit with every few updates, and we are looking at some other options to change how it is handled, but I cannot speak for one of those options will make it through the pipeline.

I apologize for any inconvenience this causes in the meantime.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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