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3D PDF - PRC Support
Posted: Tue Apr 23, 2019 3:00 pm
by Martin BG
Hello,
when is it planned to support the PRC Format in PDF-XChange Editor?
Regards
Martin
Re: 3D PDF - PRC Support
Posted: Tue Apr 23, 2019 5:09 pm
by TrackerSupp-Daniel
Hello Martin,
I cannot provide any guarantees on a timeline, but the Dev team have said "we are close".
If we are lucky, this could mean as little as a build or two down the road, but maybe a bit more, depending on any turbulence encountered.
Re: 3D PDF - PRC Support
Posted: Fri May 17, 2019 6:45 am
by stahladler
Hello everyone,
I just encountered the same problem with some 3D PDFs I received from my customer.
Therefore I updated my XChange PDF Version to the latest one. But still no support for PRC Models.
What's the status about this feature update?
Re: 3D PDF - PRC Support
Posted: Fri May 17, 2019 11:38 am
by Will - Tracker Supp
Hi stahladler,
This should be implemented fairly soon; within the next couple builds. I'm afraid that I can't be more specific or definite than that at the moment.
Cheers,
Re: 3D PDF - PRC Support
Posted: Mon Nov 07, 2022 2:18 pm
by Jensen Head
Martin BG wrote: ↑Tue Apr 23, 2019 3:00 pmwhen is it planned to support the PRC Format in PDF-XChange Editor
PRC 3D support is still missing, a black rectangle is still displayed instead of the object.
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- 2022-11-07_17-17-32.png (9.16 KiB) Viewed 628 times
Re: 3D PDF - PRC Support
Posted: Mon Nov 07, 2022 3:10 pm
by Tracker Supp-Stefan
Hello Jensen Head,
I believe that in general we do support PRC files.
If you are having issues with a specific document - then can we please have a copy of the file to pass on to our devs?
Kind regards,
Stefan
Re: 3D PDF - PRC Support
Posted: Wed Nov 09, 2022 9:19 am
by Jensen Head
Tracker Supp-Stefan wrote: ↑Mon Nov 07, 2022 3:10 pmIf you are having issues with a specific document - then can we please have a copy of the file to pass on to our devs?
https://drive.google.com/file/d/1dTnlqCqeu-mUx-svA5a0ri1w8q7qgV5R/view
Re: 3D PDF - PRC Support
Posted: Wed Nov 09, 2022 5:16 pm
by TrackerSupp-Daniel
Hello, Jensen Head
This file seems to work perfectly fine in build 364.0, once you open the file, you are prompted if you would like to trust the file, and then you can enable the 3d content. If you do not see the prompt about trusting the file, you may have disabled "document info bar" notifications from our preferences (Ctrl_K).
Kind regards,
Re: 3D PDF - PRC Support
Posted: Mon Nov 21, 2022 11:05 am
by Jensen Head
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I thought that it was enough to check all the checkboxes in this tab in order to see all the warnings. It doesn't seem to be.
Re: 3D PDF - PRC Support
Posted: Mon Nov 21, 2022 7:35 pm
by TrackerSupp-Daniel
Hello, Jensen Head
It certainly should be enough to enable them all, but also, your list seems to be missing the 3D content info option entirely. This could indicate that you have not installed the 3D module, or that you are running an older build of the software.
May I ask what build you are running currently? If you are already on build 364.0, I will have to suggest that you reinstall the software.
Kind regards,
Re: 3D PDF - PRC Support
Posted: Fri Dec 02, 2022 1:50 pm
by Jensen Head
You were right, I wasted your time. Indeed, when installing the application, support for 3D objects was disabled. Thanks a lot for your help!
3D PDF - PRC Support
Posted: Fri Dec 02, 2022 4:02 pm
by Tracker Supp-Stefan