Tracker Activity at Windows 10 Startup

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dc696969
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Joined: Sat Apr 09, 2016 11:45 am

Tracker Activity at Windows 10 Startup

Post by dc696969 » Tue Apr 09, 2019 6:06 am

I have been using PDF-Xchange Editor for a few years now - with a recent upgrade to PDF-Xchange Editor Plus.

I have noticed over the last 3 or 4 weeks that whenever my Windows 10, V1809, is restarted I now get a Windows UAC prompt asking for permission to run a Tracker Products update.
So far, I have not allowed this process to run.

What is the purpose of this process and can this activity be controlled?

Thanks
Dave Cope

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Radi - Tracker Supp
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Joined: Tue Mar 03, 2015 12:46 pm

Re: Tracker Activity at Windows 10 Startup

Post by Radi - Tracker Supp » Tue Apr 09, 2019 6:22 am

Hello Dave,

Welcome to our forum.

It seems like the updater is trying to run in order to check for updates of our products.
If you would like to disable the updater, please take a look at the following knowledge base article to find out how to do this:
How do I disable the Tracker Updater?

Regards,
Radi

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