Digital Signature (with finger or pen or mouse)

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AlabamaSP
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Digital Signature (with finger or pen or mouse)

Post by AlabamaSP » Thu Mar 21, 2019 6:32 am

I would like to insert a digital signature field into my PDF document, so that my clients can sign the acceptance part of the form. Currently we have this option on a tablet. Is there a way to do this on a PC? Any ideas as the digital signature process is something that my clients are just not using.

Thanks in advance.

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Will - Tracker Supp
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Re: Digital Signature (with finger or pen or mouse)

Post by Will - Tracker Supp » Thu Mar 21, 2019 8:11 am

Hi AlabamaSP,

Thanks for the post - The process on PC should be identical to the process on a tablet, just using a mouse. Can I ask what specifically are you struggling with? Is this not working as expected?

Thanks,
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Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

AlabamaSP
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Re: Digital Signature (with finger or pen or mouse)

Post by AlabamaSP » Wed Mar 27, 2019 1:50 am

Hi, no on the PC the digital signature field comes up with the sign document box which allows yo to either select certificate or set-up details and appearance for signature. However on the tablet it lets you create a signed (with your finger) signature. I won't this second option to be available to my clients.

Is this possible? Thanks again.

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Dimitar - Tracker Supp
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Re: Digital Signature (with finger or pen or mouse)

Post by Dimitar - Tracker Supp » Wed Mar 27, 2019 8:02 am

Hello AlabamaSP,

Is it possible to send us one of the forms with which you have this issue, so we can investigate it?

If the file contains confidential information, please send it to support@tracker-software.com

Also, could you please tell us what kind of Tablet do you use?


Regards.

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