when try to read a magazine on pdf its a nightmare to flip paged forward
still no prerender
sad
I got a magazine pdf which is crashing xchange (possible security flaw)
pdf xchange is still after these years super slow + crash issue
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Re: pdf xchange is still after these years super slow + crash issue
Hello immo2014,
Thank you for the report, we have made numerous improvements, and certainly do prerender a few pages in the most recently scrolled direction. it is likely that the document you have is simply highly complex and thus takes more time to load. Could I ask for a copy of both the document that you are finding the Editor is slow with, and a copy of the Document that causes a crash?
If possible I would like to find an example of another software that renders the slow document faster, so that we can compare and see what we are doing differently.
Regarding the crash, that is certainly something we need to reproduce and resolve quickly.
Kind regards,
Thank you for the report, we have made numerous improvements, and certainly do prerender a few pages in the most recently scrolled direction. it is likely that the document you have is simply highly complex and thus takes more time to load. Could I ask for a copy of both the document that you are finding the Editor is slow with, and a copy of the Document that causes a crash?
If possible I would like to find an example of another software that renders the slow document faster, so that we can compare and see what we are doing differently.
Regarding the crash, that is certainly something we need to reproduce and resolve quickly.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: pdf xchange is still after these years super slow + crash issue
where can i send the crash pdf?
- TrackerSupp-Daniel
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Re: pdf xchange is still after these years super slow + crash issue
Apologies, If it is small enough to be emailed, please send it directly to us via support@pdf-xchange.com.com
If the file is too large, please follow the steps here to upload it to our useruploads server, and let us know when the file is available.
Kind regards,
If the file is too large, please follow the steps here to upload it to our useruploads server, and let us know when the file is available.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: pdf xchange is still after these years super slow + crash issue
Hi all,
Wow, is that true??
Regards
David
TrackerSupp-Daniel wrote: ↑Tue Feb 19, 2019 11:02 pm [...] we have made numerous improvements, and certainly do prerender a few pages in the most recently scrolled direction.
Wow, is that true??
Eagerly awaiting any confirmation,Tracker Supp-Stefan wrote: ↑Thu Nov 15, 2018 2:43 pmHello all,
I can understand your desire for [the preload, prerender, precache full pdf] feature, but unfortunately while it's simple to explain - a proper implementation will require quite some man hours.
This is still in our ToDo list - but nothing specific as a date can be provided for now.
Regards
David
David.P
PDF-XChange Pro
PDF-XChange Pro
- TrackerSupp-Daniel
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Re: pdf xchange is still after these years super slow + crash issue
Hello David,
Thank you for asking there. I was certain about it, but your question made me second guess myself and confirm with the dev team. I apologize for the false information but it seems we still do not yet prerender the pages. The remainder of the statement was correct however, we have made numerous improvements in that field, and are still working on bringing this as a feature in the future.
Again my sincerest apologies for my mistake there.
Thank you for asking there. I was certain about it, but your question made me second guess myself and confirm with the dev team. I apologize for the false information but it seems we still do not yet prerender the pages. The remainder of the statement was correct however, we have made numerous improvements in that field, and are still working on bringing this as a feature in the future.
Again my sincerest apologies for my mistake there.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: pdf xchange is still after these years super slow + crash issue
Thank you Daniel, no worries.
This is still the most important part:
David
This is still the most important part:
CheersTrackerSupp-Daniel wrote: ↑Wed Feb 20, 2019 5:54 pmwe have made numerous improvements in that field, and are still working on bringing this as a feature in the future.
David
David.P
PDF-XChange Pro
PDF-XChange Pro
- TrackerSupp-Daniel
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Re: pdf xchange is still after these years super slow + crash issue
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com