Mouse position after open dialog SOLVED

[daniel_lutz]

Hello support,

currently i have recognized when i open any dialog like "add header/footer"-dialog the mouse position changed. After opening the mouse is over the "Accept" / "Ok" button of the dialog. Is there any way to supress this behaviour? In my work case it happens often that when i open a dialog and i click very fast that the system recognize a double click. With the current behaviour i accept the dialog without chance to change the settings because the secound click is on the button.

[TrackerSupp-Daniel]

Hello Daniel,

I am afraid that I cannot reproduce this on my end. Can I ask you to verify that you are running the latest build (328.2) and that you do not have any third party mouse management applications installed that could affect this.

Kind regards,

[Willy Van Nuffel]

Hello,

This is rather a Windows setting:
- go into Settings > Mouse > Additional mouse options
- in the "Mouse Properties"-dialog-box, click the "Pointer Options"-tab
- un-check "Automatically move pointer to the default button in a dialog-box"
- click OK to confirm
- restart PDF-XChange Editor and try again
- the problem should be solved

Best regards.

[TrackerSupp-Daniel]

Thanks for that Willy!

[daniel_lutz]

Hello,

This is rather a Windows setting:
- go into Settings > Mouse > Additional mouse options
- in the "Mouse Properties"-dialog-box, click the "Pointer Options"-tab
- un-check "Automatically move pointer to the default button in a dialog-box"
- click OK to confirm
- restart PDF-XChange Editor and try again
- the problem should be solved

Best regards.

Thank you, that helps.

[Will - Tracker Supp]

Thanks for the help Willy!