Editor won't print in colour

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
BarryH
User
Posts: 123
Joined: Tue Jan 25, 2005 9:23 am
Location: YORK, England

Editor won't print in colour

Post by BarryH »

Hi

I have just bought an HP Color Laserjet Pro M254nw all my programs, other than Editor, print in colour perfectly. If I try to print a PDF file the preview in the print dialog is in black and white and the document prints in gray scale.

I can load the PDF in any other application and it will print in colour OK.

I'm stumped!

Regards
Best regards
Barry
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8611
Joined: Wed Jan 03, 2018 6:52 pm

Re: Editor won't print in colour

Post by TrackerSupp-Daniel »

Hello BarryH,

Likely the Editor is set to print in greyscale or monochrome. To resolve this first open the print dialog (Ctrl+P) and click on More...:
image.png
In the window that appears, change the color override to Color:
image.png
Then press OK, the preview should reflect the color output, and finally printing should show the correct result.

Let me know how it goes!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
BarryH
User
Posts: 123
Joined: Tue Jan 25, 2005 9:23 am
Location: YORK, England

Re: Editor won't print in colour

Post by BarryH »

Hi Daniel

Yes, I found the setting, it was set to monochrome, I'd actually changed it to Auto and all now seems OK

Thank you
Best regards
Barry
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8611
Joined: Wed Jan 03, 2018 6:52 pm

Re: Editor won't print in colour

Post by TrackerSupp-Daniel »

:D
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Post Reply