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Outlook 365 - Desktop - Preview Handler

Posted: Wed Feb 06, 2019 4:41 pm
by WishesOnMainSt
Good Afternoon,

I am constantly having issues with the preview handler within Outlook not starting. In the preview window of Outlook, all I get is a message saying "Starting PDF-Exchange Preview Handler" and it just sits there.

Done the uninstall / reinstall to no avail.

PDF-Xchange Editor Plus Version 7.0 (build 328.2)
Windows 10 build 18298

Any help appreciated.

Re: Outlook 365 - Desktop - Preview Handler

Posted: Wed Feb 06, 2019 6:08 pm
by Willy Van Nuffel
Hello,

Maybe you should try the solution proposed in the reply in the following thread:
viewtopic.php?f=62&t=30568#p121932

I.e. run C:\Program Files\Tracker Software\Shell Extensions\XCShInfoSetup.exe and select your preferred settings.

After that, restart your computer, and try again.

Regards.

Re: Outlook 365 - Desktop - Preview Handler

Posted: Wed Feb 06, 2019 6:12 pm
by TrackerSupp-Daniel
Hello All,

Willy's suggestion is exactly what I would like to know as well, please confirm what happens when re-registering the shell extensions, This article goes into more detail about how to do this: https://www.tracker-software.com/knowle ... extensions

Kind regards,