Cursor not visible when using any tool except the Hand

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JochenHI
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Posts: 1
Joined: Wed Feb 06, 2019 11:10 am

Cursor not visible when using any tool except the Hand

Post by JochenHI » Wed Feb 06, 2019 12:02 pm

Dear support team,

I use PDF-XChange Editor Plus Version 7.0 Build 328.2 and need some assistance.

When I select any tool except the "Hand" the cursor is not visible on the document and the grey area around. Only within any menu or sidebar the cursor is visible as normal. So working precisely on a document is almost impossible.

I attached two screen photos to show what I mean.

Cursor not visible (just pressed ctrl. to show the cursor's position)
invisible.png
Cursor visible on sidebar.
visible.png

Thanks in advance for your help

Kind regards
Jochen

Willy Van Nuffel
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Posts: 1383
Joined: Wed Jan 18, 2006 12:10 pm

Re: Cursor not visible when using any tool except the Hand

Post by Willy Van Nuffel » Wed Feb 06, 2019 6:14 pm

Maybe try the solution proposed in this reply:
viewtopic.php?f=62&t=30249&p=131251&hil ... or#p131249

Regards.

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TrackerSupp-Daniel
Site Admin
Posts: 2401
Joined: Wed Jan 03, 2018 6:52 pm

Re: Cursor not visible when using any tool except the Hand

Post by TrackerSupp-Daniel » Wed Feb 06, 2019 6:24 pm

Thanks once again willy!
JochenHI, please let us know how it goes.

All the best!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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