Buy Now Watermark

Forum for the PDF-XChange Editor - Free and Licensed Versions

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8fjrode3
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Posts: 25
Joined: Wed Feb 08, 2012 11:12 pm

Buy Now Watermark

Post by 8fjrode3 » Tue Jan 15, 2019 1:15 am

when printing with PDF-XChange Lite V6 I get documents with the buy now watermark. I am unable to add a new serial key under Properties >About. My license for PDF-XChange Editor is current. How can I print without the watermark appearing.

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TrackerSupp-Daniel
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Posts: 2420
Joined: Wed Jan 03, 2018 6:52 pm

Re: Buy Now Watermark

Post by TrackerSupp-Daniel » Tue Jan 15, 2019 1:29 am

Hello 8fjrode3,

Depending on the license you have there could be a number of reasons these are appearing. If you have a current license my best suggestion for you is to update the software to the latest V7 build 328.1 and see if that helps at all.

If you are unable to enter your license key due to an error, please tell us what error message you are receiving.

It is possible that you have a PRO license, which does not cover the Lite printer, only the Standard printer, in which case you simply need to install the correct version of the software from your account page.

If you do not receive any error messages, and updating does not help, please send an email to Support@Tracker-Software.com as this relates to your personal license key and we cannot discuss those details on the public forums.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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