Page view in "Single Continuous" mode is not displaying "Fit Width" properly

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hafeesh
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Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by hafeesh »

Fit Width option in Single page is working properly, BUT

When you switch to Single Page CONTINOUS , and the set Fit Width --- it is not fitting properly to the page width..

please correct this error. !!
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Ovg
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Ovg »

2hafeesh

What is version of your SW?

in 7.0 build 328.1 working fine:
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hafeesh
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by hafeesh »

Ovg wrote: Wed Dec 19, 2018 4:53 pm 2hafeesh

What is version of your SW?

in 7.0 build 328.1 working fine:
Mine is 327.0
i will update and recheck.
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Paul - Tracker Supp
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Paul - Tracker Supp »

It also seems to work as expected for me in 7.0.328.1

If it still isn't working, please export your settings and send them to us.

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
hafeesh
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by hafeesh »

Paul - Tracker Supp wrote: Wed Dec 19, 2018 4:59 pm It also seems to work as expected for me in 7.0.328.1

If it still isn't working, please export your settings and send them to us.

regards
It does not work in the latest version also..

please see the attached link to see the screen video

https://youtu.be/zfTG00h4hC4
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TrackerSupp-Daniel
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by TrackerSupp-Daniel »

Hello hafreesh,

Thank you for the video showing the odd behaviour. As Paul requested earlier, we will need a copy of your settings to properly investigate this, could I ask you to click File > Manage settings > Export settings, then zip that folder and attach it to your reply?

Furthermore, If possible, could you send us a copy of a document you are using, and verify, does this happen with all documents, or only certain ones?

Regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Paul - Tracker Supp
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Paul - Tracker Supp »

One more thing,

on your document, are any of the pages wider than the rest? In single page mode Fit Width will fit each page individually, in continuous mode it will fit the widest page and the rest will be at the same scale and therefor not full width.
Image

Page 5 in this example is affecting the "width" of the rest. This is intentional.

Could that be the issue?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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Ovg
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Ovg »

2Paul

Bingo! It seems that you are right. :D. I can confirm this as per my test.
It's impossible to lead us astray for we don't care even to choose the way.
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Paul - Tracker Supp
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Paul - Tracker Supp »

Good show! :D
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hafeesh
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by hafeesh »

TrackerSupp-Daniel wrote: Wed Dec 19, 2018 5:56 pm Hello hafreesh,

Thank you for the video showing the odd behaviour. As Paul requested earlier, we will need a copy of your settings to properly investigate this, could I ask you to click File > Manage settings > Export settings, then zip that folder and attach it to your reply?

Furthermore, If possible, could you send us a copy of a document you are using, and verify, does this happen with all documents, or only certain ones?

Regards,
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hafeesh
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by hafeesh »

Paul - Tracker Supp wrote: Wed Dec 19, 2018 6:32 pm One more thing,

on your document, are any of the pages wider than the rest? In single page mode Fit Width will fit each page individually, in continuous mode it will fit the widest page and the rest will be at the same scale and therefor not full width.
Image

Page 5 in this example is affecting the "width" of the rest. This is intentional.

Could that be the issue?
YES there is a page that has been made landscape...

But still, you should do some correction in the software so as to avoid this...

Such an issue does not happen in Acrobat, while I was using it earlier.
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Paul - Tracker Supp
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Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

Post by Paul - Tracker Supp »

Thanks for that Hafeesh,

As far as I can tell Adobe DC is doing exactly the same as we are:

Image

Can we have your PDF to test here please?
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Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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