Form objects have no properties

[WernerJ]

Hello,
I have searched this forum but didn't find anything on this.. :
When I create a form object (such as a dropdown list) I cannot edit its properties. Clicking the Properties button in the Format tab opens the properties pane, however, there are no properties.
I am running the PDF-XChange Editor Plus, Version 7.0, Build 325.1.
What am I missing?
Thanks,
Werner

[Dimitar - Tracker Supp]

Hello WernerJ,

Welcome to our forum.

Could you please update our software on your machine and see if this resolves the problem?

You can download the latest version here:
https://www.pdf-xchange.com/product/downloads

Regards.

[WernerJ]

Hello Dimitar,
thanks for your quick reply. I have applied the update and now that problem is solved, however now my license key has been blocked. When I try to click RENEW I am redirected to the customer account login page where I cannot logon ("This user account is blocked").
Best,
Werner

[Dimitar - Tracker Supp]

Hello WernerJ,

Could you please send us your license key to support@pdf-xchange.com

so we can investigate the reason for this issue?

Regards.