PDF's Created From AutoCAD appear

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dmiller_sbm
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PDF's Created From AutoCAD appear

Post by dmiller_sbm »

When opening PDFs created from AutoCAD that were created with AutoCADs default pdf converted the PDFs are blurry in PDF-Xchange Editor, However, if I open the same pdf in any other PDF viewer such as Adobe or Blue beam the PDFs are displayed correctly. Any suggestion as how I can resolve this issue?
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Last edited by dmiller_sbm on Mon Dec 03, 2018 8:29 pm, edited 1 time in total.
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TrackerSupp-Daniel
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Re: PDF's Created From AutoCAD appear

Post by TrackerSupp-Daniel »

Hello dmiller_sbm,

To rectify this we will need to see a document with one of these signatures in place. due to the sensitive nature of signatures, if you are not comfortable posting on the forums, you can email us directly, with a link to this thread: support@pdf-xchange.com.com
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
dmiller_sbm
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Joined: Mon Dec 03, 2018 7:43 pm

Re: PDF's Created From AutoCAD appear

Post by dmiller_sbm »

I have provided requested information via the email link.
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TrackerSupp-Daniel
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Re: PDF's Created From AutoCAD appear

Post by TrackerSupp-Daniel »

Hello again dmiller,

I have looked over your email and sent a reply.
the issue with this case was that our handling of stroke adjust while in "auto" mode was incorrect, you can disable it from the preferences (Ctrl+K) under page display > rendering. We will in a future build incorporate a handling so that this is interpreted correctly as well.

Best Regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
dmiller_sbm
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Posts: 3
Joined: Mon Dec 03, 2018 7:43 pm

Re: PDF's Created From AutoCAD appear

Post by dmiller_sbm »

Thank you for the response but that did not fix my problem. I sent additional information via email.
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TrackerSupp-Daniel
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Re: PDF's Created From AutoCAD appear

Post by TrackerSupp-Daniel »

Hello Dmiller,

Thank you for the email, following that email, our Line Hinting seems to have trouble with this one as well. As the image seems to be created from a series of staggered horizontal lines, instead of a smooth image or something of the like, this causes further issues even with stroke adjust turned off. I apologize as there is no workaround for this at the moment, but we are working on a solution for you.

Kind Regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com