Printing a document with a custom stamp

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vesper
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Printing a document with a custom stamp

Post by vesper »

I created a transparent gif file and used it to make a custom stamp of my signature. Using the (excellent) printing interface from the PDF-XChange Editor, printing used to work as expected but recently the signature has begun to print on a black background instead of a transparent background. I have not altered the stamp I created several years ago. Any ideas, team?
Al Vesper
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Tracker Supp-Stefan
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Re: Printing a document with a custom stamp

Post by Tracker Supp-Stefan »

Hello vesper,

Have you changed any of the printing settings?
Please try with "Print as Images" - and see if that produces the correct result on paper.

Regards,
Stefan
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vesper
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Re: Printing a document with a custom stamp

Post by vesper »

{edited to add a signature line to the original (unstamped) pdf}

I have done some further sleuthing and created a pdf with two pseudo signatures (transparent stamps), one created from a transparent gif, and the other created from a transparent png file. Here are the results:

PDF with transparent stamps:
PDF with transparent stamps.pdf
(147.42 KiB) Downloaded 76 times
Image of PDF-XChange rendering of above pdf:
Image of PDF-XChange rendering.jpg
Image of XChange editor print dialog:
Image of print dialog.jpg
Source files to create the stamp: The original jpg file (non-transparent):
Pseudo Sig.jpg
The 'transparent' gif:
Pseudo Sig.gif
and the transparent png:
Pseudo Sig.png
My "transparent" gif file seems to be the culprit, even though it looks normal when I view it with IrfanView. So MY workaround is to get rid of my gif files and produce stamps from png's, but I wonder why XChange is no longer working, ah, 'properly' with my original stamp (created from a gif)...
Attachments
IMAGE OF PDF with transparent stamps.jpg
Al Vesper
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vesper
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Re: Printing a document with a custom stamp

Post by vesper »

And I DID also try the 'print as image' suggestion, and yes that does produce a correct printout. Thanks, Stefan!

BUT... This turns out to not be a terrific idea because a major reason to sign a pdf is so the signed pdf can be emailed to someone so THEY can print it. I don't print and snail mail often anymore...
Al Vesper
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Tracker Supp-Stefan
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Re: Printing a document with a custom stamp

Post by Tracker Supp-Stefan »

Hello Vesper,

I've asked a colleague in the dev team to take a look at your file and advise why the behaviour has changed.
If you can in the mean time please do try to make a .png version of your signature.

Also - if you just add your stamp and then e.g. flatten all comments in the file - you can send it to someone else without the need to "print" it first yourself to PDF again.

Regards,
Stefan
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Ivan - Tracker Software
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Re: Printing a document with a custom stamp

Post by Ivan - Tracker Software »

The issue is fixed in build 328 which we expect to be released on December 10th.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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vesper
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Re: Printing a document with a custom stamp

Post by vesper »

Wonderful! Thank you Ivan!
Al Vesper
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TrackerSupp-Daniel
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Re: Printing a document with a custom stamp

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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