xchange corrupts pdf

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aberrate
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Joined: Wed Nov 07, 2018 9:28 am

xchange corrupts pdf

Post by aberrate »

Hi all! I’ve got an acrobat reader v.9.3.0 and xchange editor 7.0.327.1. If I take an pdf file, open it in xchange editor, just save it without any changes, and then try to open it with acrobat reader it says that file is damaged, but it still can be open by exchange editor. I attached two files - an original which opens with acrobat, and the other which is re-written with xchange editor and got an issue with acrobat. Please help me.
Attachments
rewritten.pdf
(736 KiB) Downloaded 75 times
original.pdf
(726.01 KiB) Downloaded 71 times
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Dimitar - Tracker Supp
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Posts: 1793
Joined: Mon Jan 15, 2018 9:01 am

Re: xchange corrupts pdf

Post by Dimitar - Tracker Supp »

Hello aberrate,

I have tested your file but I can not reproduce the problem you have.

Could you please tell me what version of the PDF Editor do you use?

You can see that under the Main menu -> Help -> About.

Regards.
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Ovg
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Posts: 461
Joined: Tue Sep 05, 2017 4:56 pm

Re: xchange corrupts pdf

Post by Ovg »

I can't open rewritten.pdf with Adobe Acrobat 11,
but I can't reproduce this behavior on my PC
Files saved in Exchange PDF editor open in Acrobat without any problem.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
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Dimitar - Tracker Supp
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Posts: 1793
Joined: Mon Jan 15, 2018 9:01 am

Re: xchange corrupts pdf

Post by Dimitar - Tracker Supp »

Hello OVG,

Yes, file rewritten.pdf is damaged but I also can't reproduce the problem with the original file.

Thank you for testing that also.

Regards.
aberrate
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Posts: 2
Joined: Wed Nov 07, 2018 9:28 am

Re: xchange corrupts pdf

Post by aberrate »

pdf-xchange editor v.7.0 build 327.1
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Dimitar - Tracker Supp
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Posts: 1793
Joined: Mon Jan 15, 2018 9:01 am

Re: xchange corrupts pdf

Post by Dimitar - Tracker Supp »

Hello aberrate,

Could you please try the portable version of the PDF Editor 7.0.327.1 and let us know if you have the same problem.

You can download it from this link:

http://downloads.pdf-xchange.com/PDFXEdit7_Portable.zip


Regards.
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