Typewriter Tool: italic letter cut off
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Typewriter Tool: italic letter cut off
If I use the Typewriter Tool and type for instance the letter f, v or w there’s nothing wrong. Now change these letters into italic and unfortunately the letter is cut off. BTW, if you use Times New Roman the roman f is already slightly cut off, and the italic f is completely ruined.
I’m using version 7.0.326.1
I’m using version 7.0.326.1
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Re: Typewriter Tool: italic letter cut off
Hello Joxon,
Can you please show us a sample of one such file illustrating the problem?
Regards,
Stefan
Can you please show us a sample of one such file illustrating the problem?
Regards,
Stefan
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Re: Typewriter Tool: italic letter cut off
Hello Joxon,
We have recreated that issue and will take a look at it.
Cheers,
Alex
We have recreated that issue and will take a look at it.
Cheers,
Alex
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https://www.youtube.com/channel/UC-TwAMNi1haxJ1FX3LvB4CQ
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Re: Typewriter Tool: italic letter cut off
@Tracker Support
Just out of curiosity, can you tell us how to reproduce that phenomenon?
Myself I have tried several things with the Typewriter tool and different fonts and sizes in Italic, but the presentation keeps to be perfect.
I have run these tests with PDF-XChange Editor v7, build 326.1 - 32-bits, in Windows 10 - Home edition version 1803.
Best regards.
Just out of curiosity, can you tell us how to reproduce that phenomenon?
Myself I have tried several things with the Typewriter tool and different fonts and sizes in Italic, but the presentation keeps to be perfect.
I have run these tests with PDF-XChange Editor v7, build 326.1 - 32-bits, in Windows 10 - Home edition version 1803.
Best regards.
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Re: Typewriter Tool: italic letter cut off
I am also unable to reproduce it, but if it is going to be fixed soon, I would not be too concerned about it.
Have a great day everyone!
Have a great day everyone!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
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Tracker Software Products (Canada) LTD
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Re: Typewriter Tool: italic letter cut off
Thank you for that example, Now I see what it is you are talking about.
Thankfully, our dev team has already reproduced it, and is looking into the cause currently. Thus there is nothing more we can do but wait.
Thankfully, our dev team has already reproduced it, and is looking into the cause currently. Thus there is nothing more we can do but wait.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Typewriter Tool: italic letter cut off
Bump and bummer. I just downloaded PDF-XChange Editor v7.0.327.1 and my issue still isn’t fixed. The bug is present on my desktop pc and two laptops, all three using Windows 7.
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Re: Typewriter Tool: italic letter cut off
Hello Joxon,
Apologies for the inconvenience, the dev team is aware of the issue, of course, but are still looking for a proper solution at the moment.
Have a nice day.
Apologies for the inconvenience, the dev team is aware of the issue, of course, but are still looking for a proper solution at the moment.
Have a nice day.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Typewriter Tool: italic letter cut off
fixed in build 328
Tracker Software (Project Director)
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Re: Typewriter Tool: italic letter cut off
It’s time for a bump. Yesterday I downloaded PDF-XChange Editor v10 build 370 and I hoped the issue was solved. But no, see the gif file (using Typewriter Tool and Times New Roman Italic). It also happens in the Text Box Tool with some characters (e.g. f in combination with Fit Box by Text Content). I tested it in Foxit and Acrobat too and to my surprise the same characters are damaged.
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Re: Typewriter Tool: italic letter cut off
Hello, Joxon
Thank you for bringing this up, I did confirm that it was resolved in the build Ivan mentioned previously, but you are right, it seems to have returned at some point along the way and is easily reproducible now. I have reached out to the Dev team and they are looking into it once again, I apologize for the resurgence of this issue.
Kind regards,
Thank you for bringing this up, I did confirm that it was resolved in the build Ivan mentioned previously, but you are right, it seems to have returned at some point along the way and is easily reproducible now. I have reached out to the Dev team and they are looking into it once again, I apologize for the resurgence of this issue.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Typewriter Tool: italic letter cut off
Hello, again!
So, looking into this further, I am afraid that there is nothing more we can do here. The "resurgence" I mentioned before, was my misunderstanding. The initial issue which was fixed referred to the right side of the characters, where we were cutting characters off early.
The issue now is that according to the PDF spec, we cannot draw text outside of the defined bounding box for the comment, and according to the fonts in use, the glyph itself is exactly the defined size, the left side of the Serif is not included as part of the character when italicized. As you mention this issue is observed in multiple other apps, including Adobe, Foxit, even MS Word, when using text boxes instead of free-flowing page text.
I am afraid that this issue will remain, and if you wish to avoid it, you will need to either add a space at the start of each line, or apply an indent to the text when using these fonts with a comment. Kind regards,
So, looking into this further, I am afraid that there is nothing more we can do here. The "resurgence" I mentioned before, was my misunderstanding. The initial issue which was fixed referred to the right side of the characters, where we were cutting characters off early.
The issue now is that according to the PDF spec, we cannot draw text outside of the defined bounding box for the comment, and according to the fonts in use, the glyph itself is exactly the defined size, the left side of the Serif is not included as part of the character when italicized. As you mention this issue is observed in multiple other apps, including Adobe, Foxit, even MS Word, when using text boxes instead of free-flowing page text.
I am afraid that this issue will remain, and if you wish to avoid it, you will need to either add a space at the start of each line, or apply an indent to the text when using these fonts with a comment. Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Typewriter Tool: italic letter cut off
Thanks for explaining. I use a space to tackle the issue and I can live with that
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