Typewriter Tool: italic letter cut off

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Joxon
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Typewriter Tool: italic letter cut off

Post by Joxon »

If I use the Typewriter Tool and type for instance the letter f, v or w there’s nothing wrong. Now change these letters into italic and unfortunately the letter is cut off. BTW, if you use Times New Roman the roman f is already slightly cut off, and the italic f is completely ruined.

I’m using version 7.0.326.1
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Tracker Supp-Stefan
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Re: Typewriter Tool: italic letter cut off

Post by Tracker Supp-Stefan »

Hello Joxon,

Can you please show us a sample of one such file illustrating the problem?

Regards,
Stefan
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Re: Typewriter Tool: italic letter cut off

Post by Sasha - Tracker Dev Team »

Hello Joxon,

We have recreated that issue and will take a look at it.

Cheers,
Alex
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Willy Van Nuffel
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Re: Typewriter Tool: italic letter cut off

Post by Willy Van Nuffel »

@Tracker Support
Just out of curiosity, can you tell us how to reproduce that phenomenon?

Myself I have tried several things with the Typewriter tool and different fonts and sizes in Italic, but the presentation keeps to be perfect.
I have run these tests with PDF-XChange Editor v7, build 326.1 - 32-bits, in Windows 10 - Home edition version 1803.

Best regards.
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TrackerSupp-Daniel
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Re: Typewriter Tool: italic letter cut off

Post by TrackerSupp-Daniel »

I am also unable to reproduce it, but if it is going to be fixed soon, I would not be too concerned about it.
Have a great day everyone!
Dan McIntyre - Support Technician
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Joxon
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Re: Typewriter Tool: italic letter cut off

Post by Joxon »

I’ve made a small movie to illustrate the problem:

https://streamable.com/xtr7g

I'm using Win7.
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TrackerSupp-Daniel
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Re: Typewriter Tool: italic letter cut off

Post by TrackerSupp-Daniel »

Thank you for that example, Now I see what it is you are talking about.
Thankfully, our dev team has already reproduced it, and is looking into the cause currently. Thus there is nothing more we can do but wait.
Dan McIntyre - Support Technician
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Joxon
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Re: Typewriter Tool: italic letter cut off

Post by Joxon »

Bump and bummer. I just downloaded PDF-XChange Editor v7.0.327.1 and my issue still isn’t fixed. The bug is present on my desktop pc and two laptops, all three using Windows 7.
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TrackerSupp-Daniel
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Re: Typewriter Tool: italic letter cut off

Post by TrackerSupp-Daniel »

Hello Joxon,
Apologies for the inconvenience, the dev team is aware of the issue, of course, but are still looking for a proper solution at the moment.
Have a nice day.
Dan McIntyre - Support Technician
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Ivan - Tracker Software
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Re: Typewriter Tool: italic letter cut off

Post by Ivan - Tracker Software »

fixed in build 328
Tracker Software (Project Director)

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Joxon
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Re: Typewriter Tool: italic letter cut off

Post by Joxon »

It’s time for a bump. Yesterday I downloaded PDF-XChange Editor v10 build 370 and I hoped the issue was solved. But no, see the gif file (using Typewriter Tool and Times New Roman Italic). It also happens in the Text Box Tool with some characters (e.g. f in combination with Fit Box by Text Content). I tested it in Foxit and Acrobat too and to my surprise the same characters are damaged.
cut-off.gif
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TrackerSupp-Daniel
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Re: Typewriter Tool: italic letter cut off

Post by TrackerSupp-Daniel »

Hello, Joxon

Thank you for bringing this up, I did confirm that it was resolved in the build Ivan mentioned previously, but you are right, it seems to have returned at some point along the way and is easily reproducible now. I have reached out to the Dev team and they are looking into it once again, I apologize for the resurgence of this issue.

Kind regards,
Dan McIntyre - Support Technician
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TrackerSupp-Daniel
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Re: Typewriter Tool: italic letter cut off

Post by TrackerSupp-Daniel »

Hello, again!

So, looking into this further, I am afraid that there is nothing more we can do here. The "resurgence" I mentioned before, was my misunderstanding. The initial issue which was fixed referred to the right side of the characters, where we were cutting characters off early.

The issue now is that according to the PDF spec, we cannot draw text outside of the defined bounding box for the comment, and according to the fonts in use, the glyph itself is exactly the defined size, the left side of the Serif is not included as part of the character when italicized. As you mention this issue is observed in multiple other apps, including Adobe, Foxit, even MS Word, when using text boxes instead of free-flowing page text.

I am afraid that this issue will remain, and if you wish to avoid it, you will need to either add a space at the start of each line, or apply an indent to the text when using these fonts with a comment.
image.png
Kind regards,
Dan McIntyre - Support Technician
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Joxon
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Re: Typewriter Tool: italic letter cut off

Post by Joxon »

Thanks for explaining. I use a space to tackle the issue and I can live with that 8)
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Tracker Supp-Stefan
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Typewriter Tool: italic letter cut off

Post by Tracker Supp-Stefan »

:)
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