Flatten Removes Form Field Data

phoenix977 · Post by **phoenix977** » Thu Sep 06, 2018 6:36 pm

I'm using several PDF forms that were all created at the same time using Acrobat Pro XI. When using the Flatten function with PDF-XChange, some of the forms are correctly flattened as expected with the field data/contents remaining visible but no longer editable. However, when flattening other PDF forms, the data/contents of the form fields disappear. The Properties of the form fields are identical in the forms that flatten without losing form field data and the form fields that do not retain their data when flattening. Any thoughts as to why some of the PDF forms lose their form fields data when flattened while others do not?

Post by **TrackerSupp-Daniel** » Thu Sep 06, 2018 6:58 pm

Hello Phoenix977,

Might i ask you to send the files to us for investigation, If they are sensitive you can email them directly to support@pdf-xchange.com

Post by **TrackerSupp-Daniel** » Fri Sep 07, 2018 12:12 am

Thank you for the sample files.
We have managed to reproduce the issue and have escalated it to the development team.
Apologies for the inconvenience caused by this issue.
Have a nice day!

Flatten Removes Form Field Data

Flatten Removes Form Field Data

Re: Flatten Removes Form Field Data

Re: Flatten Removes Form Field Data