Conversion to Excel, Word not ok

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Paul - Tracker Supp, Chris - Tracker Supp, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
MrZebulon
User
Posts: 6
Joined: Thu Mar 12, 2009 9:06 am

Conversion to Excel, Word not ok

Post by MrZebulon » Mon Aug 13, 2018 8:23 pm

Hi All.

PDF-form is ok but the conversion to Excel and Word, not.
The Excel sheet doesn't contain any form-data.
In the The Word document the form-data are not in the right place.

Kind regards
Roland
FormExport1.jpg
Original PDF-form
FormExport2.jpg
Excel: No form data
FormExport3.jpg
Word: wrong position

User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1668
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: Conversion to Excel, Word not ok

Post by Patrick-Tracker Supp » Mon Aug 13, 2018 11:12 pm

Hello Roland,
Thank you for your post. We are making improvements to our conversion algorithms at this time. Please send us the document in question, as well as the resulting Office documents so that we can investigate further. If you do not wish to post these documents to the public forums, please send them to support@tracker-software.com with a link back to this topic.

Please also specify the specific version and build of the Editor you are using. You will find this information under Help> About.

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1668
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: Conversion to Excel, Word not ok

Post by Patrick-Tracker Supp » Tue Aug 14, 2018 4:17 pm

Hello Roland,
Thank you for sending us those files. We are working on improvements to these exporting functions. We apologize for the inconvenience. Please try flattening the form fields before you export to word. Unfortunately this workaround does not apply to Excel.

First, go to the Comment tab and click on Flatten.
Image

Make sure that form fields are also being flattened:

Image

Thank you for your patience and understanding while we work to improve these features.
Sincerely,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

Post Reply