"Customize toolbars" makes tools in "quick find" toolbar vanish

[coba]

Hello Forum!

I would much appreciate some help with an issue. There are two attachments in my post to see.
I have customized the toolbars. You may see the result in "picture 1". Thing is, after the last added tool in the "quick find" toolbar, when choosing again "customize toolbars", all tools are vanishing. You may see that in the "picture 2". So, now, e.g., I cannot remove a tool.
Is there a solution other than resetting all? (I run 7.0.326.0.)

Thank you all in advance,
coba

[Tracker Supp-Stefan]

Hello coba,

Thanks for your post.
Can you please export your settings at the moment before they break - and share them with us - so that we can then try to reproduce this issue here at our end?

Regards,
Stefan

[coba]

Hello Stefan, thank you!

You may find the settings attached.

Regards,
coba

[Tracker Supp-Stefan]

Hello coba,

Thanks - I did import your settings file, and then tried opening a couple PDF documents, and then when I tried to access the properties pane - I had no issues with it. It was displayed properly, and nothing else disappeared from the menus:

Can you please try to reset the settings in the Editor at your end, and then import them once again from the file you shared with me above and see if that fixes the problem for you as well?

Cheers,
Stefan

[coba]

Dear Stefan,

thank you for your help.
I think there is a misunderstanding. I referred at the "Customize toolbars" option, not at the "Properties Pane".
The problem (disappearing of tools on the "Quick Find" toolbar) occurs when I choose "Customize toolbars".
If you look again at "picture 2", you will see that I have opened the window of "customize toolbars", not the "Properties Pane"

Regards,
coba

[TrackerSupp-Daniel]

Hello Coba,
Thank you for the report, and apologies for the confusion.
I've managed to replicate your issue and am reporting it to the development team right now.
Currently I do not have a timeline for a fix, but we will endeavour to resolve this quickly.
Have an excellent day!

[coba]

Thank you very much, Daniel.
Whenever there is a solution, let me know!

Cheers,
coba

[TrackerSupp-Daniel]

Will do!

Currently we have created a bug report ticket in our internal system: 4436 so this problem can be assigned to the correct developer and fixed!

Cheers,

[coba]

Hello Daniel,

one year later, I wonder what was the fate of the bug report ticket you created regarding my problem. The problem still occurs (Version: 8.0.333.0).

Best regards!

[TrackerSupp-Daniel]

Hello Coba,

There has been action on this, and we attempted to address it in a recent build, unfortunately that resolution did not work. Stefan has since added some additional details to the ticket I original created so that the dev team has more information to work with.

I apologize for the delay's in resolving this issue.

[coba]

Dear Daniel,

no need to apologize, you are working on a phantastic software, for which I thank you sincerely, and you 've got more important tasks to work on, in comparison with the problem I have addressed here. I appreciate the measures taken. I 'll wait for the fix.

Best regards!

[Paul - Tracker Supp]

Thanks Coba,
your patience is appreciated