Picture divided in 2 parts RGB and Greyscale

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nils-olof
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Picture divided in 2 parts RGB and Greyscale

Post by nils-olof » Mon Jul 23, 2018 7:28 pm

Hi!

When I print a pdf-file to a new pdf-file with reduced size, some pictures will be divided into to areas one Greyscale and one rgb.
Does anyone have a solution?

Regards
Nils-Olof

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TrackerSupp-Daniel
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Re: Picture divided in 2 parts RGB and Greyscale

Post by TrackerSupp-Daniel » Mon Jul 23, 2018 8:21 pm

Hello nils-olof

We do not recommend printing PDF to PDF as it can cause fragments and other issues, including eventual file corruption. If you have a file that you wish to reduce the size on, please instead use the save as optimized feature, found on the File tab.

If you find this still occurs with the save as optimized feature, please send us a copy of both the before and after documents so that we can attempt to replicate this issue.

Regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

nils-olof
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Posts: 13
Joined: Fri Jan 13, 2012 4:59 pm

Re: Picture divided in 2 parts RGB and Greyscale

Post by nils-olof » Mon Jul 23, 2018 8:55 pm

Hi Daniel!

I don't want to reduce the file size. It's the page size I want to reduce. It can't be done with optimizing, I belive?

Regards

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TrackerSupp-Daniel
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Re: Picture divided in 2 parts RGB and Greyscale

Post by TrackerSupp-Daniel » Mon Jul 23, 2018 9:02 pm

ohh, Are you wishing to scale the content down to the new page size, or simply clip off the content?

If you are looking to downscale, please use the resize pages function on the Organize tab.

If you are trying to clip off the content, using the Crop pages tool, also on the organize tab, will allow you to select what to remove, then using the save as optimized function, you can delete all of that excess content, reducing both page size, and file size.
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

nils-olof
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Posts: 13
Joined: Fri Jan 13, 2012 4:59 pm

Re: Picture divided in 2 parts RGB and Greyscale

Post by nils-olof » Tue Jul 24, 2018 6:37 am

Hi!

Yes, downscale is the right word. It works exellent and it's more easy.

Thanks a lot for your help, Daniel. / Nils-Olof

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Will - Tracker Supp
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Re: Picture divided in 2 parts RGB and Greyscale

Post by Will - Tracker Supp » Tue Jul 24, 2018 7:13 am

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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