Number of installs

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DrTeeth
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Posts: 136
Joined: Thu Apr 25, 2013 7:19 pm

Number of installs

Post by DrTeeth »

Hi,

How many installs of Editor is my licence key good for? I could not find this info in spite of looking so sorry for asking.

Cheers

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
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TrackerSupp-Daniel
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Re: Number of installs

Post by TrackerSupp-Daniel »

Hello DrTeeth,
Please ensure that any licensing related questions are directed to our support email account support@pdf-xchange.com
I have contacted you personally via email to continue this request. Please remember that Serial keys are considered personal account information and cannot be shared on an open forum.
If we find any license keys posted here, we will be required to block that license key prematurely.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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TrackerSupp-Daniel
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Re: Number of installs

Post by TrackerSupp-Daniel »

In regards to general licensing inquiries that any users may have:

All personal license keys follow the same standard of 1 user = 2 personal devices for that user (one primary desktop device, and one secondary [laptop,tablet] device).
Note that volume licenses can only be installed to a device that licensed users are able to access them, unlicensed users must be restricted in a way the prevents usage of the licensed product.

As an example, if you hold a single user license, only you are allowed to use/access this version of the Editor thus it must be installed on a personal account if mutiple users access your PC.
If your company held a 25 user volume license, that would mean that no more than 25 of your employees are able to access the software collectively. If you have 50 employees, you must ensure that only the licensed users are able to access the software, to ensure you do not infringe on your license agreement.
(**for turnover purposes, please take the total number of employees you currently have employed, and ensure that you have the correct volume to encompass all who are able to access the software)

Entities holding very large volume, or corporate license packages have some special rules regarding distribution. If your company falls into this category and you have any questions regarding licensing or distribution, please contact support@pdf-xchange.com.com
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
DrTeeth
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Posts: 136
Joined: Thu Apr 25, 2013 7:19 pm

Re: Number of installs

Post by DrTeeth »

Hi Daniel,

Thanks for your email.

Cheers

Guy
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
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TrackerSupp-Daniel
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Posts: 8557
Joined: Wed Jan 03, 2018 6:52 pm

Re: Number of installs

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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