Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

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CharlesF
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Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Mon Jul 09, 2018 10:28 pm

Hello,

PDFXCH PRO v7.0.
on Commenting View Options, Show tooltips, Show indicators both enabled, PDF-XCH PRO 7 shows text (just moving mouse over, shows a rectangle with text inside) ...

- build 325.1
... whose background color can not be changed, but.. never mind...: its color is fine: very light yellow (same system as in PDF-XCh Viewer PRO). That's good (very good, in my opinion).

- build 326.0 (last update)
... whose background color, however, can be changed, but-but-but... only changeing "Color face (Custome UI)". Both backgrounds colors must be the same one... at the same time! Color face (Custome UI), can't be different. So, for example, if you want that very light yellow on little rectangle just moving mouse over, must be of necessity change aaaaaalll Color face into ... yellow!! And aaaaalll yellow color face (custome UI) (yelow...) necessarily hurts your eyes. Do you you want perhaps (me do) dark Color Face (Custome UI) (because it doesn't hurts your eyes)? Necessarily background color (of the little rectangle with text inside showed moving mouse over) will result in the same darkness..., so dark, that, in this case then, you can't read its text inside! (me can't).

I went back to 325.1 meanwhile I trying to find out any solution.

Thanks in advance.

Cheers,

CharlesF

"But-But-But"... PDF-Change PRO is always the best PDF Editor and PDF Wok Tool. Congratulations.

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Dimitar - Tracker Supp
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by Dimitar - Tracker Supp » Tue Jul 10, 2018 7:09 am

Hello CharlesF,

Welcome to our forum.

Could you please send us screenshots of what you see at your end in both cases, with the dark and light colors?

Regards.

CharlesF
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Tue Jul 10, 2018 9:21 am

Thank you very much.

(Edit --> Preferences --> Commenting ---> Commenting Options ---> Show Tooltips)

I make a coment (arrow sticky note over some word). After wrote the coment and close the note..., you just move the mouse over the arrow and appears the content of the sticky note...

- build 325.1

Image





- build 326.0 (2 exemples)
(Edit --> Preferences --> Customize UI ---> Color ---> Face --> ... and you choose color. Let's choose two exemples: dark grey and light yellow


First exemple.

Image



Second exemple:

Image








Regards.
Last edited by CharlesF on Tue Jul 10, 2018 3:11 pm, edited 1 time in total.

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Tracker Supp-Stefan
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by Tracker Supp-Stefan » Tue Jul 10, 2018 10:56 am

Hello CharlesF,

Thanks for the images,
I've passed the topic to one of the UI lead devs so he will investigate this and if needed we will make a ticket to get this resolved!

Regards,
Stefan

CharlesF
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Tue Jul 10, 2018 12:41 pm

Thanks for your attention, Stefan and Dimitar.

Thank you very much.

Regards,
CharlesF

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Tracker Supp-Stefan
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by Tracker Supp-Stefan » Tue Jul 10, 2018 12:56 pm

Glad to assist CharlesF!

Regards,
Stefan

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Vasyl-Tracker Dev Team
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by Vasyl-Tracker Dev Team » Tue Jul 10, 2018 5:52 pm

Hi CharlesF.

We reproduced your issue and will fix it in next build for sure.

Best
Regards.
Vasyl Yaremyn
Tracker Software Products
Project Developer

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CharlesF
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Tue Jul 10, 2018 7:10 pm

Thank you very much, Vasyl !

I really appreciate the help from all of you.

Regards,
CharlesF

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TrackerSupp-Daniel
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by TrackerSupp-Daniel » Tue Jul 10, 2018 9:26 pm

:)
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

CharlesF
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Wed Jul 11, 2018 6:21 pm

TrackerSupp-Daniel wrote::)

:wink:

Thank you, Daniel.


CharlesF
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by CharlesF » Thu Jul 26, 2018 9:37 pm

Hello,

Thanks a lot! Last updated (build 326.1) fixed this issue.

Regards,

CharlesF

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TrackerSupp-Daniel
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Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Post by TrackerSupp-Daniel » Thu Jul 26, 2018 10:12 pm

Glad to hear its working as intended!
Have a great day!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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