hi ,
I have a pdf document that appears different if opened with pdf exchange editor / pdf viewer, that it would if viewed under adobe acrobat reader.
please see attached screenshots and original file
Document not showing correctly with pdf exchange
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
Document not showing correctly with pdf exchange
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- (A-108E )3.pdf
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- TrackerSupp-Daniel
- Site Admin
- Posts: 8610
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Document not showing correctly with pdf exchange
Hello Tony Saad,
Can you please verify what version of the Editor you are running?
We have jut released Version 7 Build 326 and the document appears the same in both the Editor and in Adobe for me.
Please click on Help > Check for Updates and ensure you have build 326 installed.
Can you please verify what version of the Editor you are running?
We have jut released Version 7 Build 326 and the document appears the same in both the Editor and in Adobe for me.
Please click on Help > Check for Updates and ensure you have build 326 installed.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Document not showing correctly with pdf exchange
i am using the latest version for the viewer 7.0.325.2 and still get the document wrong.
- TrackerSupp-Daniel
- Site Admin
- Posts: 8610
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Document not showing correctly with pdf exchange
Hello tony,
I want to verify, in your original post you said Editor/Viewer, in this post youve explicitly said viewer. Are you running the PDF-XChange Viewer, or the PDF-XChnage Editor? To verify click on Help > About and tell me what information you see there.
I ask this because the Viewer has been discontinued, and succeeded by the PDF-XChange Editor. The latest version of the Editor is available here:
https://www.pdf-xchange.com/produc ... fileid=607
I want to verify, in your original post you said Editor/Viewer, in this post youve explicitly said viewer. Are you running the PDF-XChange Viewer, or the PDF-XChnage Editor? To verify click on Help > About and tell me what information you see there.
I ask this because the Viewer has been discontinued, and succeeded by the PDF-XChange Editor. The latest version of the Editor is available here:
https://www.pdf-xchange.com/produc ... fileid=607
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com