'span' fragmented in xfdf export

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SchorschGaggo
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Posts: 4
Joined: Fri Feb 23, 2018 7:58 am

'span' fragmented in xfdf export

Post by SchorschGaggo »

I'm adding Text fields with comments like "00.34.00/012S.PIR" to the PDF.
Then the annotations were exported to xfdf and imported to MS access.
Now some of these texts were truncated, showing only ".PIR" for example.

The xfdf then looks like this:
><body xmlns="http://www.w3.org/1999/xhtml" xmlns:xfa="http://www.xfa.org/schema/xfa-data/1.0/" xfa:APIVersion="Acrobat:10.1.5" xfa:spec="2.0.2" style="text-align:left;line-height:normal;font-family:Arial;font-size:12pt;font-weight:normal;font-style:normal;text-decoration:none;color:#000000;text-valign:top;"><p style="font-size:6pt;"><span>00.33.00/</span><span>012S</span><span>.PIR</span></p></body>

It works fine when the span field is not fragmented:
><body xmlns="http://www.w3.org/1999/xhtml" xmlns:xfa="http://www.xfa.org/schema/xfa-data/1.0/" xfa:APIVersion="Acrobat:10.1.5" xfa:spec="2.0.2" style="text-align:left;line-height:normal;font-family:Arial;font-size:12pt;font-weight:normal;font-style:normal;text-decoration:none;color:#000000;text-valign:top;"><p style="font-size:6pt;"><span>00.34.00/012S.PIR</span></p></body>

How can I clean up these files ?
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TrackerSupp-Daniel
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Posts: 8588
Joined: Wed Jan 03, 2018 6:52 pm

Re: 'span' fragmented in xfdf export

Post by TrackerSupp-Daniel »

Hello SchorschGaggo,
Can you please verify that you are running version 7 build 325.1, you can check this under Help > About.

If you are, could you please send us a copy of the document for testing? If it contains sensitive information, you can send it via email to support@pdf-xchange.com
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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TrackerSupp-Daniel
Site Admin
Posts: 8588
Joined: Wed Jan 03, 2018 6:52 pm

Re: 'span' fragmented in xfdf export

Post by TrackerSupp-Daniel »

Hello again,
After investigating, this appears to me to be an issue with how the Editor is handling conversion of those comments, I have informed the dev team and we are looking into solutions currently.
I cannot give a guaranteed timeline on the matter, however I can promise we will endeavor to have it resolved quickly.
I have emailed you with an interim workaround that may help, but could also prove just as ineffective, as such I will not be sharing that method here. In turn, I do hope we can resolve the issue fast enough that no one else would need that workaround to begin with!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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